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Board of Directors Member Resume Example

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BOARD OF DIRECTORS MEMBER
Professional Summary

Natural leader successful at strategically boosting the company profits and team performance. Skilled in driving engagement and operational improvements through well-coordinated tactical plans and proven relationship-building abilities. Demonstrated knowledge of business management and revenue development.

Skills
  • Policy evaluation
  • Inspections and reviews
  • Business administration
  • Budgeting
  • Staff Management
  • Business Development
  • Consulting
  • Business planning
  • Negotiation
  • Program oversight
  • Organization
  • Supervision
  • Business operations
  • Team management
  • Customer service
  • Process improvement
  • Problem resolution
  • Project organization
  • Relationship development
Work History
Board of Directors Member, 06/2019 to Current
Bethlehem Events – Bethlehem, NH
  • Collaborated with six other members to seek involvement in policy decisions, fundraising and visibility of organization.
  • Managed and planned social activities to encourage program engagement, including summer, Halloween and Christmas activities.
  • Defined organizational problems to create and implement correction plans.
  • Reviewed outcomes and metrics to evaluate performance, effectiveness and impact.
  • Engaged in B2B and private fundraising activities.
  • Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
Host /Event Organizer /Independent Business Owner, 01/2019 to Current
Vintage Market In The Mountains – Bethlehem, NH
  • Kept track of event finances, including initial deposits, due payments and final balances.
  • Managed event contracts, including estimates, event profiles and post-event summaries.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Discovered opportunities to gain deeper insight into creating efficient and streamlined processes, resulting in higher vendor and guest turn out for each year.
  • Identified community organizations and leaders to establish and nurture relationships to help build awareness and win reforms for public.
  • Participated in strategy development and planning to grow organizing program and advance campaigns.
  • Liaised with marketing and social media teams to coordinate volunteer activities and facilitate distribution of promotional and marketing materials.
  • Fostered collaborative efforts to schedule, host and facilitate events and identify further opportunities to reach members of community.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
  • Recommended workflow and budget improvements, resulting in 55% savings per event.
  • Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics and booth functionality needs to meet demands.
  • Fulfilled contractual obligations, including communications, vendor coordination, schedule creation, budget administration and rehearsal and day of event coordination.
  • Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Supervised onsite team of 26, including volunteers, audio-visual technicians, and facility management team.
Owner/Operator, 10/1988 to Current
AHI Salvage – Bethlehem, NH
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Fostered strong professional network to connect with quality leads.
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Engaged with hundreds of clients regularly through phone, text, email and in person correspondence / meetings to present newest offerings, respond to questions and order requests.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
  • Crafted engaging sales copy and eye-catching graphics for inventive client presentations.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels .
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted with marketing strategy creation and advertising initiatives to better promote facility to public.
  • Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Education
BBA: Buisness Administration And Management, 06/2011
University of Phoenix - Tempe, AZ
Associate of Arts: Kitchen And Bath Design, 09/2008
The Art Institute of Pittsburgh - Pittsburgh, PA
Associate of Science: Theology And Religious Studies , 03/2004
School of The Americas - Fort Benning, GA
Volunteer

Volunteer Carpenter - NOCO Community Mural Project. Design and build installation set ups for murals to be placed in various towns around the North Country. Towns include Littleton, Lancaster, and Bethlehem.

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Resume Overview

Companies Worked For:

  • Bethlehem Events
  • Vintage Market In The Mountains
  • AHI Salvage

School Attended

  • University of Phoenix
  • The Art Institute of Pittsburgh
  • School of The Americas

Job Titles Held:

  • Board of Directors Member
  • Host /Event Organizer /Independent Business Owner
  • Owner/Operator

Degrees

  • BBA : Buisness Administration And Management , 06/2011
    Associate of Arts : Kitchen And Bath Design , 09/2008
    Associate of Science : Theology And Religious Studies , 03/2004

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