Strategic business professional experienced in impacting business direction with successful leadership decisions. Talented at providing key plan development and implementation. Veteran creator of successful business plans and strategic development initiatives.
Skills
Conflict mediation
Inspections and reviews
Policy evaluation
Policy development
Team building and leadership
Planning and coordination
Computer skills
Organizational skills
Customer service
Education and Training
Springfield CollegeSpringfield, MAExpected in 09/2019 ā āCADC TRAINING:Alcohol And Drug's Counselor License - GPA:
Phlebotomy ServicesBoston, MAExpected in ā āPhlebotomy Certificate: - GPA:
STCC Springfield, MAExpected in 01/2019 ā āEMT Certification:Emergency Medical Technology - GPA:
Holyoke Community CollegeHolyoke, MAExpected in ā āHome Health Aids Certification:Home - GPA:
Holyoke Community CollegeHolyoke, MAExpected in ā ā:Home Health Aide - GPA:
Experience
Absolut Care - Board of Directors Member Mayville, NY, 07/2019 - Current
Generated monthly performance metrics and analytical reports, reviewing and communicating marketing campaign effectiveness to clients.
Cultivated and maintained industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
Improved organizational processes and regulatory compliance by implementing new personnel structure with clear-cut roles and responsibilities.
Absolut Care - PCA East Aurora, NY, 03/2020 - 01/2021
Provided excellent customer service by effectively communicating with patients, families, staff and staff in other hospital departments.
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Improved patient care, safety and compliance by partnering with nurses.
Kept unit well-stocked and efficient with necessary medical supplies.
River Valley Cousoling Center - PrEP Nacigator and HIV Medical Case Maneger City, STATE, 05/2018 - 10/2020
Scheduled appointments and office visits, prepared client files and documented case notes.
Assisted with insurance pre-authorization to obtain medication for patients.
Delivered direct crisis intervention and de-escalation services while remaining calm.
Delivered education on reducing spread of HIV and sexually transmitted infections in schools and community centers.
Educated HIV patients on methods to use to avoid spreading disease to other individuals.
Visited patients in homes and clinics to conduct testing and deliver medication.
Stavros Center For Independent Living - PCA City, STATE, 01/2016 - 09/2020
Coordinated patient care needs with healthcare team and delivered compassionate assistance with activities of daily living.
Assisted with patient admission, discharge and transfer to maximize facility efficiency.
Kept unit well-stocked and efficient with necessary medical supplies.
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