Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Motivated Shift Supervisor enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Skills
  • Ability to work under pressure
  • Ability to work in a team
  • Fast Learner
  • Multitasking skills
  • Excellent customer service skills
  • Friendly and outgoing attitude
  • Time management skills
Education and Training
Orange Coast College Costa Mesa, CA, Expected in 05/2021 Associate of Science : Business Administration - GPA :

GPA: 3.66

California Connections Academy San Juan Capistrano, CA, Expected in 01/2018 High School Diploma : - GPA :
Arizona State University Tempe, AZ Expected in 06/2023 Bachelor of Science : Corporate Accounting - GPA :
Certifications
  • In-N-Out Burger Money Certification - 2018
  • In-N-Out Burger Host Certification - 2018
Experience
Caesars Entertainment Corporation - Board of Directors Member
Chester, PA, 07/2021 - Current
  • Developed and maintained successful relationships with industry leaders.
  • Verified operational viability by overseeing marketing and sales, budget controls and expense management.
  • Built relationships with strategic partners leading to business development opportunities.
  • Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
Tarkett - Barista Trainer
Chicago, IL, 03/2021 - Current
  • Greeted guests with pleasant smile and superior customer service.
  • Worked with new employees on procedures and policies, including interacting with customers, cleaning areas and making orders.
  • Enthusiastically engaged customers during busy periods to keep mood light and fun.
  • Taught team members how to make latest drinks and correctly perform new procedures.
  • Provided individualized instruction to match personal strengths, background and learning style of each employee.
  • Addressed and resolved customer concerns to maintain brand loyalty.
In-N-Out Burger - Shift Supervisor
City, STATE, 07/2016 - 07/2021
  • Completed opening and closing duties to facilitate business operations.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.

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Resume Overview

School Attended

  • Orange Coast College
  • California Connections Academy
  • Arizona State University

Job Titles Held:

  • Board of Directors Member
  • Barista Trainer
  • Shift Supervisor

Degrees

  • Associate of Science
  • High School Diploma
  • Bachelor of Science

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