Gaming focused on optimizing the guest experience through exceptional service and promotions. Background includes 4 years in tribal casinos.
Served as a fantastic dealer with a bank of over $15,000. I made $3,000 in tips in one eight hour shift, which we shared; being dealers. The tips were converted into hourly wages so we ended up making $18.76 due to my excellent customer skills and performance. I made 88% of the total money earned that night. There has been many times throughout my casino experiences I have achieved similar percentages.
Educated customers on game rules and mathematical probabilities of various wagers.Increased volume and loyalty to the casino by attracting new players and building one-on-one relationships with guests.Took and paid bets and retrieved cards.
Inspected cards and equipment to be used in games to verify proper functioning. Accountable for atleast a $15,000 bank tray and maintained records of casino chips and cash on and off tables from all table game players.
Help coordinating blackjack tournaments. Supervised all dealers and kept track of all table action (players, buy-ins, rules and procedures etc.) Council dealers through their mistakes and achievements. Protected the integrity of the game.
Professional appearance and excellent customer service. Treated all customers like royalty. Dealt blackjack, blackjack tournaments and ultimate texas hold'em . Very punctual with all aspects of my job.
Clerical duties, such as, filing, answering phones, taking messages, typing out memos/announcements, and shop for office supplies with company card. Helped any and all tribal members.
Undecided-been working towards a degree,but doing little at a time. I have only done some basics so far. Plan to finish with some kind of degree in the near future.
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