Food service worker with fast food, retail and customer service experience. Trained in food safety and handling..
Recognized by peers and management for going above and beyond normal job functions.Reduced number of guest complaints by 50 percent.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.Took necessary steps to meet customer needs and effectively resolve food or service issues.Recorded customer orders and repeated them back in a clear, understandable manner.Promptly reported complaints to a member of the management team.Served fresh, hot food with a smile in a timely manner.Resolved guest complaints promptly and professionally.Cut and chopped food items and cooked on a grill or in fryers.Packaged menu items into bags or trays and placed drink orders into carriers.Accurately measured ingredients required for specific food items.Quickly and efficiently processed payments and made accurate change.Carefully maintained sanitation, health and safety standards in all work areas.Took initiative to find extra tasks when scheduled duties were completed.Quickly unloaded product shipments and stocked freezers.Assisted management with monthly inventory control and weekly stock ordering.Prepared items according to written or verbal orders, working on several different orders simultaneously.
Prepared items according to written or verbal orders, working on several different orders simultaneously.Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times.Assisted management with monthly inventory control and weekly stock ordering.Cleaned food preparation areas, cooking surfaces, and utensils.Frequently washed and sanitized hands, food areas and food preparation tools.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Resolved guest complaints.Answered customers' questions and addressed problems and complaints in person and via phone.Educated customers on product and service offerings.
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