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Billing Supervisor Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Detail-oriented Billing Supervisor prepared to leverage skill in every level, proficiency in Microsoft, 6 years of experience to support and enhance operation at OKC, Choctaw nation Hospital Billing record Clerk. History of reducing delinquency and improving collection efforts. Highly effective at process improvement, team building and documentation.

Experienced Billing Supervisor familiar with solving both simple and complex problems with a resourceful and adaptable approach. Offering 3 years of experience and familiarity withall your organizational needs.

Enterprising and more offering demonstrated success in team leadership, organizational problem-solving and customer service. Successful at overseeing team performance and allocating resources to meet workflow and demand. Excellent conflict resolution skills with proven ability to defuse high-stress situations.

Experienced Office Manager and administration professional with 2 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Hardworking and reliable woman with strong ability in organizing and finishing tasks. Offering multiple clients and road ways.

Highly organized, proactive and punctual with team-oriented mentality.

Motivated to apply education and raw skills, abilities to enhance already perfectly talented traits applied the game of the company you manage for.

  • Operations. Eager to learn new skills and advance knowledge with hands-on experience. Proficient in most levels of Microsoft.
Skills
  • Team development
  • Regulatory requirements
  • Expertise in [Type] billing
  • Reporting skills
  • File and data retrieval systems
  • Administrative support
  • Organization
  • Team management
  • Business operations
  • Process improvement
  • Security systems
  • Planning and coordination
  • Insurance billing
  • Communications
Education and Training
Aiken Technical College Graniteville, SC Expected in 06/2011 Associate of Science : - GPA :
Kiamichi Technology Center - Talihina Talihina, OK Expected in 06/2009 GED : - GPA :
Experience
Greatcall - Billing Supervisor
Carlsbad, CA, 06/2016 - 08/2018

Kept operations running smoothly and solved diverse problems by coordinating with customers, management and internal departments.
Generated invoices, processed payments and prepared deposits and part of financial operations oversight.

  • Resolved variances in accounts and reconciled with bank statements.


Performed billing, collection and reporting functions for OCS office generating over $5,000,000 annually.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.
Streamlined back office services for clients to promote proper functionality and positive user experience.
Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Planned meetings for dozens of job titles on weekly and/or daily basis and coordinated availability of conference rooms.
Mentored new employees on call and teach and delivered constructive feedback to increase understanding of job duties.

Kimpton Hotels - Server Captain
Portland, OR, 01/2011 - 12/2017
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Partnered with host, bus person and cook to efficiently serve food and beverages.
  • I Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff
  • I Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • LRestocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Managed 25 servers and staff members to effectively foster team-oriented environment.
  • Washed buffet, restaurant and banquetitems, including silverware, dishes, cooking utensils, equipment and displays.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Calculated charges, issued table checks and collected payments from customers.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Serve Pro Construction - Office Administrator/Field Technician
City, STATE, 02/2008 - 10/2010
  • Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries.
  • Implemented full-scale training program that provided education on department tasks and processes, resulting in significant boost in staff performance.
  • Developed and implemented successful customer relations strategies, opening up communication and dramatically increasing satisfaction scores.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Trained temporary workers in preparation for special projects while ensuring service quality and efficacy.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Assessed employee performance and capabilities, discovering weaknesses that needed to be immediately addressed.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Liaised between internal and external stakeholders to provide updated project status and performance reports.
  • Disseminated reports and contracts to proper personnel and reviewed all information prior to shipping, promoting high level of accuracy.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Provided in-depth research on accounts and contracts to assist sales team.
  • Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
  • Worked closely with upper management to help with travel plans, special event coordination, transcribing meetings and [Type] tasks.
  • Streamlined back office services for clients to promote proper functionality and positive user experience.
  • Processed financial documents, including contracts, expense reports and invoices.
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team efficiency.
  • Managed reception and lobby area, greeted visitors and responded to requests for information.
  • Made travel arrangements by researching and scheduling flights, car rentals and hotel accommodations.
  • Provided onboarding to new employees and supported all departmental members, resulting in increased productivity and performance.
  • Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
  • Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
  • Replenished office supplies when inventory became low and placed new orders for restocking.
  • Coordinated schedules, administrative functions, quality assurance and process improvements.
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.

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Resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job

Resume Overview

School Attended
  • Aiken Technical College
  • Kiamichi Technology Center - Talihina
Job Titles Held:
  • Billing Supervisor
  • Server Captain
  • Office Administrator/Field Technician
Degrees
  • Associate of Science
  • GED