Highly communicative Payroll Specialist promoting more than [5] years of expertise in auditing payroll data and processing garnishments. An action-oriented professional with skills in ADP processing and Matrix, Tyger, E-Clinical, & Careview. Offering talents in cultivating lasting relationships, resolving issues quickly and identifying mistakes on time sheets.
Skills
Performance Management
Microsoft Office Suite
Staff Development and Training
Handling Customer Complaints
Complex Problem Solving
Regulatory Compliance
Team Management and Supervision
Motivational Leadership
Team Building
Coaching and Mentoring
Schedule Coordination
Report Preparation and Analysis
Decision Making
Quality Assurance
Recruitment and Hiring
Project Management
Microsoft Office
Verbal and Written Communication
Friendly and Relatable
Variance Resolution
Program Development
Leadership and Change Management
Information Security
Inventory Oversight
Research and Analysis
Delegation and Work Assignment
Administration and Operations
Mail and Package Distribution
Accounts Payable and Receivable
Customer Service Management
Meeting Coordination and Support
Payroll Administration
Employee Motivation and Discipline
Account Reconciliation
Multitasking and Prioritization
Attention to Detail
Contracts and Vendor Agreements
Honesty and Integrity
Diligent Follow Through
Remote Work Coordination
Goal Setting
Confidence and Drive
Intuit QuickBooks
Documentation and Recordkeeping
Adaptable and Resilient
Work History
Billing and Payroll Coordinator, 08/2016 - Current Gila Regional Medical Center – Silver City, NM,
Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Completed bi-weekly payroll for 125 employees.
Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
Produced payroll activities documentation and reports to meet corporate guidelines and promote transparency.
Maintained [Software] timekeeping system.
Reviewed time records for [Number] employees to verify accuracy of information.
Uploaded time records into [System] and made adjustments to create accurate database for payroll processing functions.
Trained and led team of [Number] payroll specialists.
Managed payroll data entry and processing for [Number] employees to comply with predetermined company guidelines.
Reconciled accounts, managed deposits and tracked expenses.
Built and maintained contract calendars and managed set up for new banks for direct deposit and accrual year-end processes.
Prior Authorization , 10/2014 - 08/2016 Axis Pain Center – City, STATE,
Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
Verified eligibility and compliance with authorization requirements for service providers.
Fielded telephone inquiries on authorization details from plan members and medical staff.
Created and maintained spreadsheets detailing medical procedures and insurance denials and approvals.
Maintained compliance with patient privacy and security regulations such as [Area of certification].
Authorized surgical and [Type] requests in accordance with applicable plan guidelines.
Triaged unscheduled and emergency authorizations, directing submissions to appropriate personnel for rapid response.
Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
Collected and processed patient liability statements prior to service.
Tracked referral submission during facilitation of prior authorization issuance.
Collaborated with [Job title]s to process patients lacking coverage for planned procedures.
Managed financial documentations such as expense reports and invoices.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Accurately completed insurance and Medicaid billing and OASIS documentation for patient visits.
Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
Greeted visitors and initiated triage processes for clients to streamline patient flow.
Kept detailed records of office inventories and placed $[Amount] orders for more supplies.
Obtained payments from patients and scanned identification and insurance cards.
Organized patient files and streamlined operations to improve efficiency.
Registered and verified patient records before triage with most up-to-date information.
Completed administrative patient intakes with case histories, insurance information and mandated forms.
Implemented [Software] for digitizing and organizing over [Number] medical records.
Organized and maintained patient chart filing system to promote quick data finding for staff.
Collaborated with assistants and [Type] doctors to prepare and set up rooms with adequate supplies and equipment.
Received, recorded and addressed incoming and outgoing communication via telephone and email.
Managed office bookkeeping with insurance billing and patient payments.
Answered telephone calls to offer office information, answer questions and direct calls to staff.
Placed new supply orders, managed inventory and restocked clerical spaces.
Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Carried out front office duties utilizing data entry skills in framework of medical database.
Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Input all patient data regarding claims and prior authorizations into system accurately.
Reached out to insurance carriers to obtain prior authorization for testing and procedures.
Collaborated with [Job title]s to process patients lacking coverage for planned procedures.
Maintained compliance with patient privacy and security regulations such as [Area of certification].
Escalated requests for non-standard services to [Type] personnel in [Area of expertise].
Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
Created and maintained spreadsheets detailing medical procedures and insurance denials and approvals.
Verified eligibility and compliance with authorization requirements for service providers.
Triaged unscheduled and emergency authorizations, directing submissions to appropriate personnel for rapid response.
Authorized surgical and [Type] requests in accordance with applicable plan guidelines.
Obtained and logged accurate patient insurance and demographic information for use by insurance providers and medical personnel.
Fielded telephone inquiries on authorization details from plan members and medical staff.
Researched denied claims and contacted insurance companies to resolve these issues.
Reviewed insurance coverage for patients to determine which party was liable for payment.
Tracked referral submission during facilitation of prior authorization issuance.
Collected and processed patient liability statements prior to service.
Provided consulting services to over [Number] individuals on various career-related issues and communicated with clients to determine needs and goals.
Sorted out jobs relevant to interests of candidates to forward information to candidates.
Assessed information gleaned from interviews, educational, and medical records, consultation with other professionals and diagnostic evaluations to identify clients' abilities, needs and eligibility for services.
Documented all communication with applicants and inputted information into system using [Software].
Education
Associate of Arts: Business, Expected in 05/1998 - Jamestown Community College - Jamestown, NY, GPA:
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