Detail-oriented and methodical Collections Specialist offering over 3 years' experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.
Finance functions: Analyzed Accounts Receivables recommended and implemented strategies to meet or exceed departmental goal of less than 30 DSO.
Communication, collaboration and Customer Service functions: communicate, clarify and train organizational changes and updates to maintain customer satisfaction goal of 95%.
Work stream functions: Work with peers and other departments to improve efficiency; develop processes to improve quality and customer service in a fast paced environment.
HR functions: staff of 25; performance, disciplinary, payroll and career planning management.
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