Energetic Customer Service Rep with 25 years experience in high-level executive support roles. Flexible and hardworking with the drive to succeed. Organized and professional Lead Parent Partner specializing in administrative support to busy law offices. Committed to delivering high quality results with little supervision. Dedicated and focused who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. Manager adept at managing multiple projects with ease using expert time management methods.
Internet Competent. bookkeeping and accounting Meeting planning
Schedule Management Principles
Financial Reports for Business, Strong leadership
Excellent and Effective Organizational skills
Ability to integrate and Harmonize Diversified Functions between volunteers and staff.
Coordinated all department functions for team of 120 to 600 employees. Increased office organization by developing more efficient filing system and customer database protocols. Promoted to Lead Parent Partner after 6 months of employment. Developed and implemented company's first employee manual outlining all proper business procedures and office policies.
Involves training other Parent Partner and being responsible for working with parents and family to represent their best interest he/she attends all CFT, TDM, meetings and any other requirements given by the courts and actively participate in development of Child and Family Plan, family voice, family advocate, strategies a plan of care, Identifies family strengths for problem solving, Ability to work with clients and caretakers from diverse cultural backgrounds in a positive manner, writing bilabial notes on a timely matter, safety planning for the family and documentation.
Support for Parents Voice, Choice and Assist Youth and family and active partners at every level and every activity of the service process. Intensive community-based and family-centered approach is implemented by collaborative teams, including professional and lay staff, and family and community representatives. Parent Partner advocates and finds resources for the needs of the family and will support Parent at School, CFT, TDM'S, and any future court dates etc. Parent Partner Trainer at Vista Del Mar and Compton Office. The following nontraditional approaches are employed to provide "Whatever it Takes" to help youth and their family to succeed:
My administrative position includes office support where I am responsible for the scheduling of office volunteers in a timely manner to ensure appropriate coverage to assist staff and daily operation of organization. Manage and order supplies within the budget guidelines of the organization. Develop, implement and conduct office staff and office volunteers, training, meetings with parents and children as needed, delegate responsibility to appropriate staff and volunteers to ensure that the day-to-day functions and assigned projects are carried out. Personally manage the staff and volunteers who are responsible for the specific tasks, assignments, programs & events. Duties: Involves support parents & children with domestic & drug cases, encourage parents to become team develops and produces publications related to partnerships, including family involvement, lobby & outreaches, by assisting parents to choose an activity that will create a positive change for their lives.
Responsibilities include administrative research services, Manage a small book of commercial lines on an ongoing basis, MVR ordering, invoicing, collections, customer billing, complete and organize accord applications and information for submissions for new and renewal business, generating loss runs/BOR, Work with clients for relationship building and issue resolution; prepare applications, binders, proposals and summaries of insurance, and endorsement requests.
Duties include organization of office work flow, management of supply ordering for clients, light mail processing, data entry, facsimile, and reprographics on various office machines. Invoicing, collections, and customer billing, Internet functions included UPS/Fed Ex tracking and electronic. Additional duties included Receptionist, Multi-faceted position reporting directly to the District Manager, with duties that included appointment scheduling, correspondence, accounts payable, new hire paperwork and processing, heavy phones and extensive utilization of Word and Excel.
EMR Notes and Billing Medical, Training other Parent Partner 5 Years
Clients, Scheduling, Customer Service Representative 25 Years
Receptionist Front Desk for Major Law Firms/Insurance Companies
TDM Voice,Documentation, Problem Solving, Financial Reports
Microsoft Word, Organizational Skills.
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