Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Experienced Bilingual Administrator focused on non-profit organizations, cross-cultural backgrounds and development in high risk areas. Dedicated and decisive leader with strategic and forward-thinking mindset. Technologically-savvy. Versatile multitasker who effectively prioritizes to accomplish objectives with creativity, enthusiasm and good temper.

  • Data and information management
  • Advanced MS Office Suite knowledge
  • CRM and office management software
  • Program file distribution
  • Skilled multi-tasker
  • Resourceful
  • Project management expertise
Education and Training
Bachelor's degree: Technology Management, Expected in 02/2016
Ibero-American University (UDS) - San Carlos, Venezuela,
  • International Students Club vice-president
  • Thesis: Marketing 3.0 and its values to the Human Spirit.
  • Completed professional development in translation and interpreting English/Spanish.
  • Work scholarship as English Teacher Assistant for two years.
  • Translation and Interpretation (English/Spanish) (2016). Ibero-American University (UDS).
  • Multicultural Studies (2015). Ibero-American University (UDS).
  • Digital Marketing (2015). Ibero-American University (UDS).
  • Public Speech (09/2014 – 02/2015). National Institute of Educational Cooperation (INCES).
  • Scientific writing (2014). Ibero-American University (UDS).
  • Knowledge in the Management of Human Resources in Organizations (2014). Ibero-American University (UDS).
  • Qualities of a Successful Leader (2012). SPEAR Consulter's.
  • Social Dimension of Education (2012). Ibero-American University (UDS).
  • Administrative System SAINT (2011). National Institute of Educational Cooperation (INCES).
Bilingual Patient Coordinator, 07/2019 - Current
Kool Smiles Virginia Beach, VA,
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
  • Assisted uninsured and under-insured patients in obtaining medications through grants and community resources.
  • Collaborated with interdisciplinary healthcare professionals to develop and modify individualized care plans for patients in multiple units.
  • Facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
  • Studied marketing strategy, patient education approaches and stress management skills to increase knowledge base.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management, completing all duties within required timeframes.
Bilingual Customer Service Representative, 01/2017 - 05/2019
Faneuil Haines City, FL,
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Responded promptly to general inquiries from members, staff and clients on the cell-phone, mail, e-mail and fax.
  • Developed insightful fundraising materials for newsletters and websites to attract sponsorship opportunities.
  • Coordinated strategic goals and worked to secure grants for district churches, programs and needs.
  • Established and deepened partnerships with different groups and businesses to enhance marketing effectiveness and strengthen funding streams.
Assistant Manager, 06/2013 - 10/2016
Camden Property Trust Chula Vista, CA,
  • Completed complex, specialized administrative work, including creation of computer forms, templates and tables, as well as preparing financial and operational reports.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing correspondence.
  • Completed inventory audits to identify losses and project demand.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Delegated daily tasks to team members to optimize group productivity.
  • Enhanced company's reputation through media exposure and other public relations work.

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School Attended

  • Ibero-American University (UDS)

Job Titles Held:

  • Bilingual Patient Coordinator
  • Bilingual Customer Service Representative
  • Assistant Manager


  • Bachelor's degree

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