Motivated Case Manager with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical with proven ability to build strategic partnerships, advocate for clients and advance change for communities in need. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Creative and enthusiastic with years of experience managing case loads of adolescents in high-risk environments. Passionate about building trust and rapport with at-risk youth through non-judgmental approach, patient demeanor and compassionate interpersonal skills. Skillful in needs evaluation, treatment planning and facilitating group or individual counseling sessions. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Enthusiastic Case Manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
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