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bilingual care coordinator resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with a proven commitment to employee training. Hardworking team player bringing the necessary experience and knowledge to tackle any operational demand.

Skills
  • Team leadership and coaching
  • Verbal and written communication
  • Strategic planning
  • Fluent in Spanish
  • Priority Management
  • Performance Motivation
  • Production Monitoring
  • Teambuilding
  • Improvement initiatives
  • Preventive Healthcare
  • Critical Thinking
  • Compassionate and Caring
  • Care Coordination
  • Attention to Detail
  • Proficient in multiple EHRs including, EPIC, EPIC Carelink, ECW, and Intergy.
  • Google Workspace Experience
Work History
03/2022 to Current Bilingual Team Lead Behavior Health Network | , , Remote
  • Coached team members in techniques necessary to complete job tasks.
  • Trained new team members by relaying information on company policies and procedures.
  • Worked within different roles to provide optimal coverage and meet production goals.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Managed team of 12-19 employees.
  • Managed RPM, CCM, and Hybrid patients.
  • Participated in multiple committees including Alvaria Change in Management Committee, QM Evaluation Project & Engagement Committee
  • Proven ability to learn quickly and adapt to new situations
02/2021 to 03/2022 Bilingual Care Coordinator Kaiser Permanente | , CA,
  • Supported patient care excellence via planning and interpretation of programs.
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real time.
  • Worked with many practices around country.
  • Worked with different EMR software including eClinicalWorks, Timedoc Health System, Citrix, and Intergy.
  • Maintained high QA average.
  • Constantly exceeded my monthly goal.
  • Participated in UAT and Workflow Committee.
  • Team Captain
02/2019 to 01/2021 Visiting Nurse The Village At Germantown | Germantown, TN,
  • Partnered with team of 5-10 registered nurses and providers to achieve overall well-being of all patients
  • Took and recorded patients' temperature, pulse, and blood pressure
  • Provided patient education
  • Wound care
  • Educated patients and families regarding disease processes, interventions, and lifestyle changes.
  • Furnished basic patient care by helping patients move in and out of bed and assisting with bathing, dressing, and grooming.
  • Coordinated and consulted with many members healthcare team to assess, plan, implement, and evaluate patient care plans.
  • Used Epic Software to assess, monitor, and document patient progress, symptoms, and vital signs, reporting any concerns to assigned doctors.
  • Assessed home situations of patients to recommend parameters to best meet identified needs.
04/2016 to 11/2020 Licensed Practical Nurse Five Star Quality Care, Inc. | Cheyenne, WY, New Haven, CT
  • Coordinated assessment, planning, and providing of needed health and related services and maintained supplies ready by inventorying stock and placing orders.
  • Insulin management educator
  • Hypertension nutrition educator
  • Manager and Lead Nurse of multiple specialties including; Cardiology, Respiratory, Airways and Allergy Clinic, Health Equity Clinic, BH, Dermatology, Internal medicine, and Family Medicine.
  • Administered medications and vaccines
  • Participated in CCM pilot as lead Nurse and trainer for program.
  • Diabetes and nutrition educator
  • Family planning services educator
  • POCT procedures
  • In-Office Spirometry
  • Diabetic Foot Exams
  • Helped patients achieve higher standards of living through effective ADL coaching and assistance
  • Collaborated with physicians and APRNs to plan care, begin treatment, and communicate outcomes for patients by having Nurse Visits for Chronic care management.
  • Provided Tele-retinal imaging tests for Diabetes patients and appointed trainer for Retinavue
  • Supervised team of 5 Medical assistants.
  • Helped coordinate schedules and teams for Yale Resident program.
Education
Expected in 04/2016 to to Licensed Practical Nurse 600+ Hours of Clinical Experience At Various | Nursing Stone Academy - Hamden, West Haven, CT GPA:

Connecticut sites:

Expected in to to | Nursing Southern Connecticut State University, New Haven, CT GPA:
Expected in 07/2012 to to High School Diploma | Platt Technical High School, Milford, CT GPA:
Certifications
  • Licensed LPN - 2016- Current
  • Spanish for Successful Communication in Healthcare Settings Training - 2021- Current

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Resume Overview

School Attended

  • Stone Academy - Hamden
  • Southern Connecticut State University
  • Platt Technical High School

Job Titles Held:

  • Bilingual Team Lead
  • Bilingual Care Coordinator
  • Visiting Nurse
  • Licensed Practical Nurse

Degrees

  • Licensed Practical Nurse 600+ Hours of Clinical Experience At Various
  • Some College (No Degree)
  • High School Diploma

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