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Beverage Cart Attendant Resume Example

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BEVERAGE CART ATTENDANT
Professional Summary

Friendly Beverage Cart Attendant skillful in inventory maintenance, drink mixing and beverage upselling. Punctual and diligent individual offering 5 years of experience providing refreshments and beverages to patrons. Proficient in POS systems operations and cart restocking procedures.

Accomplishments

Employee Of The Year 2017/2018

Skills
  • Beverage assembly
  • Quality control
  • Stocking and replenishing
  • Beverage preparation
  • Menu memorization
  • Bill computation
  • Sales expertise
  • Order taking
  • Safe food handling
  • Item promotion
  • To-go order preparation
  • Cash handling
  • Order accuracy
  • Hospitality service expertise
  • Point of sale knowledge
  • Order delivery practices
Work History
Beverage Cart Attendant11/2016 to 03/2020
Benchmark Hospitality – Lake Havasu City , AZ
  • Carried out complete opening, closing and shift change duties to keep beverage cart working efficiently and ready to meet customer needs.
  • Managed closing duties one time per day by restocking items on cart and reconciling cash drawer.
  • Set up for special events with up to 200+ guests, planning in advancefor special inventories, time and location of event.
  • Maintained customer satisfaction with timely check-ins to assess food and beverage needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Greeted guests in friendly manner to inquire into beverage choices.
  • Decreased waste by reorganizing specialty areas and prioritizing specialty and expiring ingredients.
Beverage Cart Attendant12/2015 to 08/2016
Benchmark Hospitality – New Brunswick , NJ
  • Carried out complete opening, closing and shift change duties to keep beverage cart working efficiently and. ready to meet customer needs.
  • Maintained customer satisfaction with timely check-ins to assess food and beverage needs.
  • Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
  • Greeted guests in friendly manner to inquire into beverage choices.
  • Prepared hot beverages, including coffee and tea according to customer requests.
  • Operated POS system to facilitate cash and credit transactions and refunds.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Restaurant Front of House Manager08/2004 to 10/2013
Marriott International – Norwalk , CT
  • Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Supervised staff of 27 through motivational coaching and effective training programs for service and sales techniques.
  • Performed cash handling activities, including making change, cashing out register drawers and securing nightly bank deposits.
  • Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
  • Initiated server side-work chart rotation to promote solidarity and standard of cleanliness.
  • Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
  • Created and distributed staff schedules and maintained time cards to facilitate efficient payroll process.
  • Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
  • Adhered to safe work practices, food safety regulations and corporate guidelines.
  • Helped hosts and hostesses execute timely and efficient processes to drive first class guest service.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Assisted staff in building menu expertise to answer customer questions and make personal recommendations.
Freighters Restaurant 05/2001 to 08/2004
Ramada Plaza Ojibway – City , STATE
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Led and directed team members on effective methods, operations and procedures.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Prepared for and executed new menu implementations.
  • Organized special events in restaurant, including receptions, promotions and corporate luncheons.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.
  • Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Carefully interviewed, selected, trained and supervised staff.
Education
High School Diploma06/1988Mackinaw City High School - City
Certifications
  • ServSafe
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

95Excellent
Resume Strength
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Resume Overview

School Attended

  • Mackinaw City High School

Job Titles Held:

  • Beverage Cart Attendant
  • Restaurant Front of House Manager
  • Freighters Restaurant

Degrees

  • High School Diploma 06/1988

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