Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Enthusiastic Benefits Partner with over 25 years of experience. Eager to contribute to team and corporate success through hard work, attention to detail and excellent organizational skills. Exceptional reputation for resolving problems and improving customer satisfaction with a clear understanding of the field of Benefits. Motivated to learn, grow and excel within the Benefits arena.

  • Proficient in Microsoft Word, Excel, Power Point and Publisher
  • New employee enrollment
  • Cafeteria 125 IRS Regulations
  • Benefits explanation
  • Relationship building
  • Documentation and reporting
  • Organization and Time management
  • Detail-oriented
  • Collaboration
Work History
Benefits Coordinator, 05/2012 - Current
Apollo Medical Holdings, Inc. Monterey Park, CA,
  • Assisted the Benefits Director in research, selection and administration of all employee benefit to include full-time and part-time medical, dental, vision, short and long term disability, flex spending and supplemental plans.
  • Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions.
  • Checked employees' benefits enrollment for accuracy and input all data into Ultimate Software (Ultipro).
  • Observed strict procedures to maintain data and plan participant confidentiality.
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Assisted with evaluations of competitor actions and legislative changes in order to assisted with making sound decisions about future company benefits.
  • Evaluated and modified benefits policies to keep programs current, competitive and in compliance with legal requirements.
  • Fulfilled all reporting requirements of all relevant government rules and regulations, including 1095C creation, 5500 filings, etc..
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Conducted benefits presentations for new hires, individuals and groups of employees.
  • Facilitated open enrollment processes and coordinated paperwork to to assist employees with benefit options.
  • Partnered with Benefits Director to coordinate onsite benefits vendor meetings, wellness fairs, onsite and virtual employee events.
  • Consulted with auditors to check compliance of ACA offerings.
  • Assisted annually with updating both the Full-Time and Part-Time Benefits Guides for entire employee population.
  • Handled day-to-day administration of employment changes with the company across 93 stores, 2 Distribution Centers and Home Office , ensuring high levels of productivity and progression.
  • Actively listened to employees, handled concerns quickly and escalated major issues to supervisor.
  • Maintained utmost discretion related to all confidential/sensitive company and employee information.
Payroll Coordinator , 11/2006 - 05/2012
Abm Maple Grove, MN,
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Calculated payroll deductions by accurately using ADP and processed payroll to meet preset requirements.
  • Trained back-up payroll specialists.
  • Coordinated weekly payroll for up to 300 personnel and semi-monthly payroll for company Executives and Vice-President Team.
  • Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
  • Reviewed time records for approximately 150 employees to verify accuracy of information.
  • Maintained Kronos timekeeping system.
  • Uploaded time records into ADP and made adjustments to create accurate database for payroll processing functions.
  • Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database.
  • Investigated payroll variances and employee claims to resolve discrepancies and balance financial records.
  • Reconciled health care benefits to facilitate large-scale account reconciliations.
  • Administered company's 401k retirement plan, processing enrollments, hardship distributions and loans.
  • Supported payroll manager in all departmental payroll operations by assisting with new hire approvals, termination actions, and entering termination dates.
Human Resources Assistant, 07/1993 - 01/2003
Community Legal Aid & Affiliate Fitchburg, MA,
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Posted positions through approved recruitment channels.
  • Assisted with meetings and presentations within company.
  • Managed employee exit interviews and paperwork.
  • Maintained and scheduled complex calendars.
  • Organized new employee orientation schedules for all new hires.
  • Assisted with on-boarding process of 50-75 new hires annually.
  • Created and completed personnel action forms for all hires, terminations, title changes and terminations.
BBA: Business Administration, Expected in 05/2001
The University Of Texas At Arlington - Arlington, TX

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School Attended

  • The University Of Texas At Arlington

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  • Benefits Coordinator
  • Payroll Coordinator
  • Human Resources Assistant


  • BBA

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