(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Highly motivated professional with years of human resources, entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships. Comfortable working independently and as a collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed goals.

  • Customer Service
  • Sales strategies
  • Issue resolution
  • Task delegation
  • Employee coaching
  • Brand management
  • Cost analysis and savings
  • Strategic business planning
  • Operations oversight
  • Team building and leadership
  • Planning and coordination
  • ADP
  • Microsoft Excel, Word, and Powerpoint
  • Microsoft Outlook
Education and Training
Northwest Community College Senatobia, MS, Expected in : Liberal Arts And General Studies - GPA :

60 undergraduate credits

Olive Branch High School Olive Branch, MS Expected in High School Diploma : - GPA :
Analysis Group - Benefits Coordinator
Boston, MA, 10/2014 - 06/2021
  • Served as a front-line touchpoint for employee benefits administration and human resources programs and processes.
  • Liaised with HR management to devise and update policies based on current laws.
  • Coached and assisted managers and coordinators by providing guidance through employee relation issues.
  • Communicated effectively via email, phone, and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
  • Provided assistance to plan participants by explaining benefits information to ensure educated selections.
  • Reviewed employee enrollments to verify accuracy, imputing all information into company's HRIS.
  • Presented benefit plans for new hires during orientation and open enrollment meetings.
  • Reconciled monthly insurance bills to ensure proper and timely payments.
  • Worked closely with payroll on keying time related to leaves.
  • Monitored and maintained ACA Compliance.
  • Managed FMLA, ADAA, COBRA, Workers' Compensation, OSHA, and Personal Leaves for all employees and physicians.
  • Coordinated well being programs and health fairs.
  • Monitored and responded to Unemployment Claims.
  • Trained managers and coordinators in how to administer policies and leaves.
  • Developed recommendations for improvement of organization's personnel policies and practices.
  • Held exit interviews and documented information discussed with employees.
  • Assisted HR Director with additional tasks and requests.
Landau Uniforms - International Export Sales Representative
City, STATE, 05/2007 - 07/2014
  • Developed professional relationships with clients and potential clients to improve business growth.
  • Main point of contact for all international clients regarding their orders and shipments.
  • Educated clients on current product features.
  • Shipped samples prior to release to promote our newest designs and increase sales.
  • Coordinated timely shipments with proper documentation to pass through international borders.
  • Monitored back order shipments.
  • Assisted exports manager with additional daily tasks.
  • Followed-up with clients after receipt of shipments to assess quality service and customer satisfaction.
  • Communicated with executives and middle management of International accounts via email and phone.
YMCA Of Memphis & The Mid-South - Run Instructor
City, STATE, 01/2014 - 10/2014
  • Engaged children and adults in the sport of running, while teaching proper form, conditioning, and stretches to reduce injuries.
  • Promoted monthly events and activities to increase participation and revenue.
  • Built authentic relationships with members and guests; helped them to connect with each other and the YMCA.
  • Offered motivational support and guidance to members.
  • Received certification in CPR.
  • Assisted the YMCA Director with additional assignments.

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School Attended

  • Northwest Community College
  • Olive Branch High School

Job Titles Held:

  • Benefits Coordinator
  • International Export Sales Representative
  • Run Instructor


  • High School Diploma

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