Multi-talented worker consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Exceptionally talented at building rapport with different employees and patients with connecting them with a resource to advance.
General office duties
Behavioral Technician, 07/2019 to Current Proud Moments ABA – Clifton, New Jersey
Prepared and submitted daily session reports to management.
Completed documentation for every incident and forwarded to correct personnel for review.
Built and maintained positive staff relationships to promote teamwork and better serve clients.
Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources.
Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
Administrative Assistant, 06/2017 to 07/2019 River School a Bright Horizons School – Jersey City, New Jersey
Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
Provided logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
Associate Teacher, 06/2015 to 06/2017 River School A Bright Horizons School – Jersey City, NJ
Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student centered learning.
Networked with other educators to promote awareness of advanced teaching practices and development.
Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Developed rapport with students and families, building positive classroom community.
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.