Team-oriented Behavioral Health Technician with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies.
Computer Knowledge (MS Word, Powerpoint, Excel, Google etc..)
Research Analyst (3 Projects)
Customer Service (ERP - JD Edwards One, SAP - Business Objects)
Knowledge of the ins and outs of Department of Child Safety (DCS)
Proficient in Collaborative Problem Solving (CPS)
Clinical Psychiatric observations / assessments
Voluntarily created and implemented daily assessment spreadsheet for easy clinical observations.
Behavioral Health Specialist04/2016 to CurrentPhoenix Children's Hospital
Assist in decision-making and report any pertinent behavioral, medical, and/or psychosocial information to physician, RN, social worker or/and other team members.
Complete patient vital signs and charted and recorded information in files.
Provide mentoring and guidance to patients.
Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Plan, organize and taught patients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Habilitation Therapist03/2015 to CurrentAZ Autism UnitedAZ
Work directly with children and families implementing activities, helping accomplish goals and teach wide range of life skills while in the home environment.
Effectively managed time and caseloads based on a variety of sessions per week.
Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.
Court Appointed Advocate 01/2015 to CurrentArizona Supreme CourtPhoenix, AZ
Advocate for abused and neglected children.
Collected information about clients, using techniques such as testing, interviewing, discussion, and observation
Analyzed information from interviews, educational, and medical records, consultation with other professionals, and diagnostic evaluations to assess clients' abilities, needs, and eligibility for services.
Prepared court reports based on observations.
Developed and maintained good relationships with agency and criminal justice staff
Paraprofessional11/2014 to 05/2015Gilbert Public SchoolsGilbert, AZ
Helped instruct and empower special needs (SCILLS) / Resource students in grades 1st - 5th.
Developed interesting course plans to meet academic, intellectual and social needs of students.
Helped develop and implement interesting and interactive learning mediums to increase student understanding of course materials.
Research Assistant08/2011 to 01/2015Arizona State UniversityTempe, AZ
Supported 3 large research projects. (POWWER, LARCC, Aspire).
All projects involved one on one and classroom observational data collection with children ranging from pre-school - 17 yrs.
Helped implement new policies and test new computer programs.
Trained and evaluated new employees and volunteers.
Proofread and edit reports, questionnaires and research publications.
Partner Account Manager03/1999 to 02/2007Alliance Medical CorpPhoenix, AZ
Managed and helped 10+ medical sales reps set and achieve goals.
Lead on Pricing Project, and trained new project managers.
Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
Answered customers' questions about products prices, availability, uses and credit terms.
Estimated and quoted prices, credit and contract terms, warranties and delivery dates.
Education and Training
Bachelor of Arts: Psychology & Family and Human Development2015Arizona State Univerisity
Coursework in Psychology, Social Work and Family and Human Development
Level One Fingerprint Clearance Card acquired, CPR / BHT / First Aid Certified, CPI Certified (Non-Violent Crisis Intervention), Article 9 Certified, CPI Autism Certified
Administrative Skills, Management, Computer knowledge, Customer Service, Problem-Solving, Great Organizational Skills, Enthusiastic people person