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Behavioral Health Case Manager Resume Example

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BEHAVIORAL HEALTH CASE MANAGER
Professional Summary

Seasoned Behavioral Health Case Manager with over nine years of experience in behavioral health services. Recognized for providing outstanding mental and physical health care services for assigned patients. Client-focused and attentive in monitoring patients for changes in clinical symptoms, treatment side effects or complications. Skilled at improving processes, maximizing team productivity and reducing costs to achieve sustainable operations.

Work History
Company Name - Behavioral Health Case ManagerCity, State03/2021 - Current
  • Applied evidence-based techniques such as behavioral activation, problem-solving treatment and motivational interviewing to support behavioral interventions.
  • Maintain CPR/ACLS certifications.
  • Train in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.
  • Consult with and train Mental Health and medical staff.
  • Taught clients how to complete basic household chores and prepare food.
  • Performed client intake procedures according to internal standards for all new admissions.
Company Name - Behavioral Health Care CoordinatorCity, State08/2018 - 03/2021
  • Develop care plans and conduct referrals as necessary for patients with health concerns or injuries.
  • Developed a system of staff communication that ensures proper implementation of treatment plans and comprehensive patient care.
  • Investigate and report issues relating to patient care or conditions that might hinder patient well-being.
  • Accurately document all elements of behavioral assessment, treatments, medications, and follow-up care.
  • Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
  • Direct activities of professional and technical staff members and volunteers.
Company Name - Behavioral Health Case Manager IICity, State08/2016 - 03/2018
  • Acts as a Liaison between the patient, family and health care personnel to ensure necessary care is provided as well as provide customer service.
  • Conduct Treatment Evaluations, providing documentation and recommendation(s), promptly, efficiently and effectively.
  • Visit individual client/patient homes or attend group meetings to provide information on agency services, requirements, and t procedures.
  • Provide referrals and/or assistance with community services such as; food stamps, child care, family/household budgeting, and housekeeping.
  • Oversee day to day group activities of residents in institution and assist in locating housing for displaced individuals.
  • Assist with transporting and accompanying clients to shopping areas, appointments and other needs.
Skills
  • Evidence-based counseling techniques
  • Patient records administration
  • Treatment planning
  • Team Building
  • Multidisciplinary team collaboration
  • Patient education and counseling
Education
Ashford University
City, State
Master Of Science: Clinical Psychology
Mid-America Christian University
City, State
Bachelors of Science: Psychology
Certifications
  • BHCM-II - Certified Behavioral Health Case Manager-II - Certified by Oklahoma Department of Mental Health and Substance Abuse

August 2016 - June 2020

  • BHCW - Certified Behavioral Health Wellness Coach Certified by Oklahoma Department of Mental Health and Substance Abuse

February 2017 - December 2019

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Resume Overview

School Attended

  • Ashford University
  • Mid-America Christian University

Job Titles Held:

  • Behavioral Health Case Manager
  • Behavioral Health Care Coordinator
  • Behavioral Health Case Manager II

Degrees

  • Master Of Science : Clinical Psychology
    Bachelors of Science : Psychology

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