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Behavioral Health Associate Resume Example

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BEHAVIORAL HEALTH ASSOCIATE
Summary

Caring Mental Health Tech willing to work as many hours per week as necessary. Adept at providing mental health care services to people of different backgrounds. Effective communication and behavioral plan implementation abilities. Focused on enhancing the quality of life of patients.

Skills
  • Treatment room setup
  • Dental staff support
  • Disinfecting rooms and equipment
  • Certified in dental radiology
  • Patient confidentiality
  • CPR certified
  • Crisis Prevention and Intervention training (CPI)
  • OSHA compliance
  • HIPPA regulations compliance
  • Emergency response
  • Group facilitation
  • Food preparation and handling
  • Dual diagnosis experience
  • Suicide precautions experience
  • Addictions experience
  • Mood disorders experience
Experience
Company NameCity, StateBehavioral Health Associate07/2019 to Current
  • Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
  • Provided excellent service to patients through personable communication.
  • Supported patients by identifying and addressing mental health challenges.
  • Documented information for charts, progress reports, assessments and other paperwork within specific timeframes.
  • Maintained professionalism in emergency situations, assisting staff members and monitoring patients.
  • Recorded and closely monitored patient behaviors and progress to effectively identify changes needing attention.
  • Supported and encouraged psychiatric patients to promote health and wellness.
  • Emotionally supported patients, monitoring changes in behavior for potentially dangerous changes.
Company NameCity, StateMembership Associate05/2017 to 07/2019
  • Balanced and maintained cash drawer and adhered to established cash handling procedures.
  • Identified customers issues and complaints and followed up with satisfactory resolution.
  • Recommended and suggested products to customers.
  • Maintained thorough knowledge of all products and services available.
  • Pleasantly greeted patients and families and displayed enthusiastic, compassionate attitude, effectively establishing long-term professional relationships.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Maintained a safe working environment through the prevention of accidents, the preservation of equipment, and adhere to OSHA standards of safe working practices.
Company NameCity, StateReceptionist/Dental Assistant09/2018 to 02/2019
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Answered and directed incoming calls using multi-line telephone system.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Sorted incoming mail and directed to correct personnel each day.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Provided information to callers and drafted office emails.
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Educated patients on treatment procedures and post-procedure home care.
Company NameCity, StateDental Assistant06/2013 to 12/2017
  • Stocked and prepared exam and treatment rooms by setting up required instruments, tools, supplies and equipment.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns, and taking dental x-rays.
  • Positioned patients for treatment by making chair adjustments, updating medical history, and prepared necessary equipment for procedures.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Educated patients on treatment procedures and post-procedure home care.
  • Instructed patients on postoperative care to protect dental work and promote healing.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
Education and Training
Bachelor of Science:Health And Rehabilitation Sciences12/2019The Ohio State University, City
  • 3.0 GPA
  • Minor in Clinical Psychology
  • Phi Sigma Theta National Honor Society Member
High School Diploma06/2013Normandy High School, City
  • Completed vocational schooling in Dental Technologies
Some College (No Degree)Cleveland State University, City
  • Major in Health Sciences
Certifications
  • CPR certified
  • CPI certified
  • Certified in dental radiology
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Resume Overview

School Attended

  • The Ohio State University
  • Normandy High School
  • Cleveland State University

Job Titles Held:

  • Behavioral Health Associate
  • Membership Associate
  • Receptionist/Dental Assistant
  • Dental Assistant

Degrees

  • Bachelor of Science : Health And Rehabilitation Sciences 12/2019
    High School Diploma 06/2013
    Some College (No Degree)

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