SEARCH

Beertender Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
MS
BEERTENDER
Professional Summary

Mainain high-volume medical office environment befficiently coordinating files,appointments and other patient needs. Positive and upbeat with excellent interpersonal communication skills. Enthusiastic scheduling secretary specialist eager to make a positive impact using strong communication and organizational abilities. Results-oriented scheduling specialist adept at working under tight deadlines and demanding objectives. Highly efficient, accurate and driven. Offering over 5 years of experience.

Dependable! knowledgeable about numerous drink options and strategies for boosting business profits with optimal cost control and service approaches. Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments. Independently solve routine customer issues to promote bar loyalty.

Capable , passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service.

Work History
Bestside Bar - BeertenderGrand Rapids, MI08/2020 - Current
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Received over 100 beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
  • Reduced inventory losses by 50% by managing beverage inventory with square/Toast.
  • Managed in cash with no losses.
  • Conducted weekly inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
  • Increased bar revenue by 50% through development and marketing of featured cocktails.
  • Completed regular bar inventories
  • Maintained accurate cash drawer of $200 per shift.
  • Decreased waste by 50% through creating and following strict recipes and measurements for drinks.
  • Waited on up to 20 customers at bar and at 8-table or more.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Operated efficiently in high-volume setting to prepare and serve more than 50 drinks per hour.
  • Implemented drink prep procedures that reduced wasted stock.
Orthopaedic Associates Of Michigan - Scheduling CoordinatorGrand Rapids, MI10/2015 - Current
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Checked prices and calculated totals for accurate invoice processing.
  • Prearranged equipment for production to keep tasks and workers on schedule.
  • Gathered employee data to develop monthly work schedules, enabling proper staffing for all departments for each shift.
  • Developed weekly production status reports for supervisor and manager.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Verified system information for accuracy and integrity and filled in gaps by conducting research and reaching out to customers or internal personnel.
  • Processed and approved all scheduling changes to executive calendars by using Microsoft excel, google.
  • Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Schmohz Brewery - Manager Grand Rapids, MI09/2010 - Current
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Increased sales revenues by 100%
  • Monitored security and handled incidents calmly.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Conducted staff meetings.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Consulted with managers to organize special events and promotions such as game nights to bring in new customers.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Closed out cash register with 100% accuracy and prepared cashier report.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using square/toast.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Implemented drink prep procedures that reduced wasted stock by 100%.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Determined business needs by acquiring client feedback for process improvements.
  • Checked ID cards and verified bar guests were of legal age.
  • Handles cash on daily basis, which built trustworthiness and loyalty with owners.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Increased profits with enhanced inventory oversight and strategic pricing adjustments.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Merged productivity initiatives while complying with restaurant policies and procedures.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
  • Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing 100% improvement over prior onboarding process.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
River Stop Saloon - Assistant Bar ManagerNewyago , MI06/2014 - 09/2018
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing 100% improvement over prior onboarding process.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Increased profits with enhanced inventory oversight and strategic pricing adjustments.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
  • Merged productivity initiatives while complying with restaurant policies and procedures.
  • Closed out cash register with 100% accuracy and prepared cashier report.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Checked ID cards and verified bar guests were of legal age.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Handles cash on daily basis, which built trustworthiness and loyalty with owners.
  • Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
Skills
  • Liquor, beer and wine knowledge
  • Ordering bar supplies
  • Preparing garnishes
  • Menu memorization
  • Changing beer kegs
  • Knowledge of craft and microbrews
  • Responsible alcohol service
  • Classic cocktails
  • Beverage preparation
  • Highly reliable
  • New hire training
  • Handling difficult customers
  • Basic math
  • Toast, square, excel , POS
  • Hospitality service expertise
  • Staff Management
  • Clear and effective communication
  • Making change
  • Performance improvement
  • Attending multiple customers
  • Creative mixology
  • Inventory
  • Engaging personality
  • Sales expertise
  • Dining room management
  • Ordering procedures
Education
Rogers High SchoolWyoming MIHigh School Diploma
Walker Medical Grand Rapids MICNA
Everest Grand Rapids MIMedical Assisting
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Bestside Bar
  • Orthopaedic Associates Of Michigan
  • Schmohz Brewery
  • River Stop Saloon

School Attended

  • Rogers High School
  • Walker Medical
  • Everest

Job Titles Held:

  • Beertender
  • Scheduling Coordinator
  • Manager
  • Assistant Bar Manager

Degrees

  • High School Diploma
    CNA
    Medical Assisting

Similar Resumes

View All
Beertender-resume-sample

Beertender

Twenty Brew Taproom

Boulder, Colorado