Beertender Resume Example
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BEERTENDER
Professional Summary
Mainain high-volume medical office environment befficiently coordinating files,appointments and other patient needs. Positive and upbeat with excellent interpersonal communication skills. Enthusiastic scheduling secretary specialist eager to make a positive impact using strong communication and organizational abilities. Results-oriented scheduling specialist adept at working under tight deadlines and demanding objectives. Highly efficient, accurate and driven. Offering over 5 years of experience.
Dependable! knowledgeable about numerous drink options and strategies for boosting business profits with optimal cost control and service approaches. Service-oriented team player with organizational and multitasking abilities to handle fast-paced environments. Independently solve routine customer issues to promote bar loyalty.
Capable , passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service.
Work History
North American Breweries - BeertenderBuffalo , NY08/2020 - Current
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Managed accurate register and produced daily sales reports backing up inventory usage numbers.
- Received over 100 beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
- Reduced inventory losses by 50% by managing beverage inventory with square/Toast.
- Managed in cash with no losses.
- Conducted weekly inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.
- Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
- Increased bar revenue by 50% through development and marketing of featured cocktails.
- Completed regular bar inventories
- Maintained accurate cash drawer of $200 per shift.
- Decreased waste by 50% through creating and following strict recipes and measurements for drinks.
- Waited on up to 20 customers at bar and at 8-table or more.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Operated efficiently in high-volume setting to prepare and serve more than 50 drinks per hour.
- Implemented drink prep procedures that reduced wasted stock.
University Of Pennsylvania Health System - Scheduling CoordinatorPrinceton Junction , NJ10/2015 - Current
- Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Checked prices and calculated totals for accurate invoice processing.
- Prearranged equipment for production to keep tasks and workers on schedule.
- Gathered employee data to develop monthly work schedules, enabling proper staffing for all departments for each shift.
- Developed weekly production status reports for supervisor and manager.
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Verified system information for accuracy and integrity and filled in gaps by conducting research and reaching out to customers or internal personnel.
- Processed and approved all scheduling changes to executive calendars by using Microsoft excel, google.
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
Rockwell Automation, Inc. - Manager Anchorage , AK09/2010 - Current
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Increased sales revenues by 100%
- Monitored security and handled incidents calmly.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Planned team-building exercises to increase employee performance and job satisfaction.
- Conducted staff meetings.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Capitalized on opportunities to advance operations and mixology knowledge, enhancing customer service with refined and current expertise.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Consulted with managers to organize special events and promotions such as game nights to bring in new customers.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Closed out cash register with 100% accuracy and prepared cashier report.
- Stayed up-to-date on state laws regarding alcoholic beverage services and maintained 100% compliance for inspections.
- Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus using square/toast.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Improved customer service rankings by resolving issues quickly and accurately.
- Implemented drink prep procedures that reduced wasted stock by 100%.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Determined business needs by acquiring client feedback for process improvements.
- Checked ID cards and verified bar guests were of legal age.
- Handles cash on daily basis, which built trustworthiness and loyalty with owners.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Increased profits with enhanced inventory oversight and strategic pricing adjustments.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Merged productivity initiatives while complying with restaurant policies and procedures.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Crafted popular cocktail menu for customers preferring liquor and spirits to wine.
- Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
- Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing 100% improvement over prior onboarding process.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
Landry's - Assistant Bar ManagerSchaumburg , IL06/2014 - 09/2018
- Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing 100% improvement over prior onboarding process.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Implemented quality control initiatives while creating house-made cocktails, juice and preparations to reduce downtime and increase revenue.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Improved customer service rankings by resolving issues quickly and accurately.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Increased profits with enhanced inventory oversight and strategic pricing adjustments.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 100% accuracy.
- Merged productivity initiatives while complying with restaurant policies and procedures.
- Closed out cash register with 100% accuracy and prepared cashier report.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Checked ID cards and verified bar guests were of legal age.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Handles cash on daily basis, which built trustworthiness and loyalty with owners.
- Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
Skills
- Liquor, beer and wine knowledge
- Ordering bar supplies
- Preparing garnishes
- Menu memorization
- Changing beer kegs
- Knowledge of craft and microbrews
- Responsible alcohol service
- Classic cocktails
- Beverage preparation
- Highly reliable
- New hire training
- Handling difficult customers
- Basic math
- Toast, square, excel , POS
- Hospitality service expertise
- Staff Management
- Clear and effective communication
- Making change
- Performance improvement
- Attending multiple customers
- Creative mixology
- Inventory
- Engaging personality
- Sales expertise
- Dining room management
- Ordering procedures
Education
Rogers High SchoolCityHigh School Diploma
Walker Medical CityCNA
Everest CityMedical Assisting
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Resume Overview
School Attended
- Rogers High School
- Walker Medical
- Everest
Job Titles Held:
- Beertender
- Scheduling Coordinator
- Manager
- Assistant Bar Manager
Degrees
- High School Diploma
CNA
Medical Assisting
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