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beauty sales advisor resume example with 3 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Experienced sales associate with strong leadership and relationship-building skills. Majoring in business administration seeking for a career in the marketing field.

Skills
  • Microsoft Office
  • Public speaking
  • Extremely organized
  • Interpersonal and written communication
  • Data analysis
  • Clerical support
  • Team leadership
  • Strong verbal communication
  • Data entry
  • Powerful negotiator
  • Conflict resolution
  • Materials preparation
  • Project planning
  • Sorting and labeling
  • Customer and client relations
  • Administrative support
  • Social media knowledge
  • Filing and data archiving
  • Credit and collections
Work History
Piercing Pagoda, 11/2020 - 02/2021
Paradies Lagardère Travel Retail , ,
Beauty Sales Advisor, 11/2018 - 10/2020
Vail Resorts , ,
  • Suggested treatments and styles to suit customers' appearance and desired look.
  • Met or exceeded sales goals on regular basis.
  • Processed payments by entering sales in register.
  • Sanitized and organized station and tools.
  • Upsold additional products and services to increase sales numbers.
  • Analyzed customer skin to assess unique conditions and skin type.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Monitored media trends to stay on top of fashions and better serve customer needs.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Demonstrated application techniques to achieve desired looks.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Requested official identification for high purchases and verified details, consistently meeting strict legal standards.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with special services, account updates and promotional options.
  • Organized and reported on financial information to document payment histories and assist with sound financial accounting.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Worked with team to complete daily counts and maintain funds security to minimize theft and mismanagement risks.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Assisted customers by answering questions and fulfilling requests.
Online Customer Support Representative , 11/2018 - 10/2019
Burlington Coat Factory , ,
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Processed over 300 support requests weekly for technical assistance on wide range of issues related to international accounts and delivery investigations.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Increased sales by educating prospects on benefits of products and services in comparison to competitors.
  • Upsold products and services to increase company revenue.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Analyzed, shipment and techinical issues to identify troubleshooting methods needed for quick remediation.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Boosted sales revenue by skillfully promoting diverse shipment plan options.
  • Educated customers on promotions to enhance sales.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Suggested new procedure to persuade cancelling customers to stay with company, resulting in high decrease in cancellations from our team.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
  • Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to achieve resolution.
  • Experienced with Parcel2go customer relationship management (CRM) system.
Sales Associate/Cashier, 03/2017 - 11/2017
Haagen-Dazs , ,
  • Followed latest market trends.
  • Provided repeat customers with exceptional care and attention.
  • Monitored entrances, exits and fitting rooms for signs of theft.
  • Stocked shelves and supplies and organized displays.
  • Worked collaboratively in team environment.
  • Greeted customers and ascertained customers' needs.
  • Prepared merchandise for sales floor.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Directed individuals to merchandise locations.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Answered questions regarding the store and its merchandise.
  • Trained and served as a peer coach for new sales associates.
  • Accepted and processed returns.
  • Reported incidents to management.
  • Demonstrated use and care of merchandise.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Kept work areas clean and neat at all times.
  • Verified that all customers received receipts for purchases.
Sales Associate, 06/2016 - 11/2016
Company Name , ,
  • Kept work areas clean and neat at all times.
  • Maintained records related to sales.
  • Suggested accessories and complementary purchases.
  • Followed latest market trends.
  • Reported incidents to management.
  • Answered questions regarding the store and its merchandise.
  • Worked collaboratively in team environment.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Prepared merchandise for sales floor.
  • Prepared outgoing shipments.
  • Greeted customers and ascertained customers' needs.
  • Provided repeat customers with exceptional care and attention.
  • Stocked shelves and supplies and organized displays.
Education
Associate of Arts: Business And Administration (Transferring) , Expected in
-
Florida SouthWestern State College - Fort Myers, FL
GPA:
Status -
Associate of Arts: Business , Expected in 05/2019
-
Florida SouthWestern State College - Fort Myers, FL
GPA:
Status -
High School Diploma: , Expected in 2015
-
Golden Gate High School - Naples, FL
GPA:
Status -
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of multiple staff members.

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Resume Overview

School Attended

  • Florida SouthWestern State College
  • Florida SouthWestern State College
  • Golden Gate High School

Job Titles Held:

  • Piercing Pagoda
  • Beauty Sales Advisor
  • Online Customer Support Representative
  • Sales Associate/Cashier
  • Sales Associate

Degrees

  • Associate of Arts
  • Associate of Arts
  • High School Diploma

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