Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Talented Beauty Advisor enthusiastic about helping customers feel beautiful and confident in all areas of life. Uses product knowledge and active listening to identify customer needs and recommend appropriate solutions. Excellent understanding of emerging industry trends with expertise . Background includes managing high-volume customer needs by completing quick, accurate assessments and providing fashionable recommendations. Completed unique designs and recommended products to boost revenue. Well-organized record keeper with good schedule management and relationship-building abilities. Knowledgeable Beauty Advisor bringing deep understanding of customer needs and sales strategies. Fully-versed in hair and makeup products at the forefront of current trends. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Accomplishments
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
  • Sales proficiency
  • Skin Analysis
  • Cosmetology
  • Report Generation
  • Accurate Money Handling
  • Sales
  • Sales Goals
  • Cash Handling
  • Guest Services
  • Store Merchandising
  • Point of Sale Systems
  • Product Knowledge
  • Skin Care
  • Product Sales
  • Color Matching
  • Promotional Events
  • Esthetics
  • Relationship building and management
  • Sales expertise
  • Retail background
  • Customer consultation
  • Microsoft applications proficiency
  • Makeup application
  • Customer service
  • Organization
  • Basic math
  • Teamwork
  • Reading comprehension
  • Planning and Coordination
Work History
09/2020 to Current Beauty Advisor Lvmh | , ,
  • Recommended appropriate products to meet customers' individual needs.
  • Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.
  • Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
  • Created memorable customer experiences by including special services such as head and neck massages during appointments.
  • Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
  • Analyzed customer skin to assess unique conditions and skin type.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Assessed customer hair texture, treatment history and desired outcome to identify appropriate services.
  • Met or exceeded sales goals on regular basis.
  • Upsold additional products and services to increase sales numbers.
  • Arranged merchandise to present visually appealing displays that drive sales.
  • Cultivated productive and positive relationships with customers built on loyalty and service.
  • Completed purchases and processed payments.
  • Processed payments by entering sales in register.
  • Suggested treatments and styles to suit customers' appearance and desired look.
  • Helped customers feel relaxed and comfortable with process.
  • Demonstrated application techniques to achieve desired looks.
08/2020 to Current Licensed Insurance Agent Realpage | , ,
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Exceeded corporate quotas for monthly policy sales.
  • Utilized targeted marketing efforts to increase revenue, including email campaigns and cold calling.
  • Provided coverage option information to assist clients in protecting assets.
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
  • Assessed coverage plans and long-term business goals to successfully align new products with plans and strategies.
  • Calculated quotes and educated potential clients on insurance options.
  • Reviewed stop-loss reporting to customer accounts and complied with policies and procedures for release of information.
  • Tracked progress of all outstanding insurance claims.
  • Utilized advanced sales skills to overcome objections, persuade clients to purchase policies and close deals.
  • Developed sales leads from direct referrals, networking and targeted marketing campaigns.
  • Obtained underwriting approval by completing application for coverage.
  • Managed intake of stop-loss RFPs, fulfilled RFPs from internal underwriting team and preferred partners, tracked RFP performance and made recommendations to management for changes to products and policies.
  • Extremely knowledgeable of company insurance products and services to advise customers on appropriate choices.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Reported policy changes and company conditions affecting customer satisfaction.
01/2017 to 11/2019 Accountant Air Communities | , ,
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and all types of cash and banking reconciliations.
  • Set up and improved accounting systems and processes to meet business needs and maximize effectiveness of operations.
  • Evaluated and improved accuracy and completeness of financial records.
  • Performed advanced reviews of business operational trends and expected obligations to prepare accurate forecasts.
  • Gathered important tax-related information, including taxable income, deductibles and allowance information.
  • Partnered with auditors on annual audits and realized compliance with governmental tax guidelines.
  • Brought errors to near-zero in reporting, payroll administration and general bookkeeping.
  • Supported monthly reporting analysis to achieve validation of internal reports and to reconcile production operations and general ledger.
  • Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
  • Followed up with customers to collect specific financial information and verify details for preparation of annual 1095 forms.
  • Reviewed accounting structures and procedures on regular basis to identify areas in need of improvement.
01/2014 to 08/2018 Department Manager The Mitre Corporation | , ,
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Maximized productivity and profitability by balancing sales and expenses.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Updated policies to reflect changing conditions and maintain optimal safety standards for all employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Developed and implemented plans to maximize sales and meet or exceed goals and objectives.
  • Communicated with managers of other departments to maintain transparency.
  • Arranged sales incentives with store management and vendor representatives to reward deserving team members for exceeding expectations.
Education
Expected in 07/2018 High School Diploma | Royal Palm Beach High School, Royal Palm Beach, FL GPA:
Expected in Associate of Business Administration | Business Administration Broward College, Fort Lauderdale, FL GPA:
Certifications
  • Licensed Long term care - health insurance
Additional Information

I speak 4 languages and employees of the Month twice ,and manager of the month twice.

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Resume Overview

School Attended

  • Royal Palm Beach High School
  • Broward College

Job Titles Held:

  • Beauty Advisor
  • Licensed Insurance Agent
  • Accountant
  • Department Manager

Degrees

  • High School Diploma
  • Associate of Business Administration

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