Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Talented Beauty Advisor bringing deep understanding of customer needs and sales strategies. Fully-versed in hair and makeup products at the forefront of current trends.

  • Application techniques
  • Products knowledge
  • Retail experience
  • Accurate money handling
  • Sales expertise
  • Merchandising
  • Familiar with relaxers
  • Contouring understanding
  • Marketing understanding
  • Business management
  • Payment processing expertise
  • Product knowledge
  • Makeup and skincare
  • Body hair removal
  • Natural nail-care knowledge
  • Color matching master
  • Cosmetology principles knowledge
  • Social skills
  • Beauty tool sanitization
  • Body mechanics
  • Braiding and weaving
11/2019 to 06/2020 Beauty Advisor Sephora | Durham, NC,
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Made recommendations of appropriate products to meet customers' individual needs.
  • Kept counter and display areas in clean and neat fashion.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Assisted customers in feeling relaxed and comfortable with the process.
  • Displayed merchandise to present visually appealing arrangements that drive sales.
  • Accomplished and surpassed sales goals on regular basis.
  • Finalized purchases and processed payments.
  • Recommended products to customers to meet current needs or resolve specific concerns.
  • Sally Beauty Grapevine location was one of the top stores in the district to always go over their goals, and Ranking #1 or #2 every month.
04/2018 to 09/2019 Music Promoter M/I Homes | Raleigh, NC,
  • Coordinated fundraising events to generate over $800 in revenue.
  • Devised public relations strategies to engage with and influence general public in support of accomplishing business objectives and boosting revenues.
  • Managed social media accounts by composing content, engaging with followers in comments, monitoring activities, and researching trends.
  • Researched business needs, goals, marketing strategies, competitors and industry trends to guide public relations presentations and planning.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Utilized websites to compile data gathered from various sources.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Collaborated with others to discuss new concert opportunities.
  • Handled all delegated tasks, including managing bands, equipment and processing payments.
  • Recognized by other booking companies. Brindleton Booking was a DIY music business in the surrounding DFW area. I handled rent venues, show dates, managing bands, finding needed equipment along with hiring others to help build flyers and run the show on the selected date.
08/2018 to 05/2019 Cocktail Waitress Scooters Bar N Grill | City, STATE,
  • Recommended and served alcoholic beverages to patrons during high-volume shifts.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Cleaned tables after service, quickly resetting supplies to maintain restaurant and service flow.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Checked identification prior to serving.
  • Maintained tidiness and organization throughout bar area.
  • Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
  • Performed with professionalism and focus on quality at all times.
11/2017 to 06/2018 Sales Associate Hot Topic Inc. | City, STATE,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas 15% or more.
  • Helped average of 113 customers per day by responding to inquiries and locating products.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Assisted customers by finding needed retail items and checking inventory for items at other locations.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Education and Training
Expected in 05/2017 High School Diploma | St Augustine Highschool , Fort Worth, TX, GPA:

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  • High School Diploma

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