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Beauty Advisor And Skin Consultant Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Authorized to work in the US for any employer

Talented Beauty Advisor and Skin Consultant bringing deep understanding of customer needs and sales strategies. Fully-versed in skincare, makeup, hair products and hot styling tools at the forefront of current trends.

Outgoing Beauty Advisor and Skin Consultant adept at building relationships with customers of all backgrounds and driving sales with knowledgeable, efficient service.

Reliable Beauty Advisor and Skin Consultant with talent for meeting and exceeding sales objectives. 5+ years of experience in health and beauty roles.

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

Skilled Beauty Advisor and Skin Consultant enthusiastic about helping customers feel beautiful and confident in all areas of life. Active listener able to uncover customer desires and recommend appropriate solutions. Excellent communicator and problem solver.

Upbeat, customer-focused Sales Associate with 5 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling Skincare, Face/Body Tools, Makeup, Hair Products, Hot Styling Tools, Vitamins, Self Tanner and Sunscreen, able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new role with Nordstrom and make lasting positive impact on business operations.

Tech-savvy Medical Secretary with experience supporting 1 physicians in busy medical office. Expertise includes verifying insurance coverage, records reviews and schedule maintenance. Detail-oriented approach to maintaining extensive patient record data.

Resourceful Medical Secretary adept at keeping office operations smooth and efficient. Detail-oriented approach to organizing files, scheduling appointments and assisting patients. Brings background in patient care settings over 25 years to handle patient needs.

Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Seasoned Medical Secretary adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities.

Skills
  • Microsoft Office, multi phone line, fax, xerox, EMR, md systems, mediformatics, meditec,
  • Nextech(10+ years) (10+ years)
  • Medical Records (10+ years) , Receptionist (10+ years), Nextech EMR (10+ years), Scheduling ,
  • Billing, Organizational Skills, Training, EMR , Microsoft Word, Data Entry, Microsoft Office. Front
  • Desk Medical Office Experience, Phone Etiquette, Medical Receptionist, Medical Scheduling,
  • Insurance Verification- Eligibility PPO, HMO, CASH, Review EOB, Collections, Billing, Submission
  • HMO Authorizations, Transcription, Patient Care, Recruiting, HIPAA, Triage, Photography, Medical
  • Terminology, Clerical Experience, Personal Assistant, Experience Office Management, Leadership,
  • Epic, ICD-9 - ICD 10 Medical Coding, CPT Coding. Retail Sales, Retail Management, Retail Sales,
  • Visual Merchandising (10+ years)
  • Customer service (10+ years)
  • Medical collection (10+ years)
  • Managed care (10+ years)
  • Sales (5 years)
  • Documentation review (10+ years)
  • Office experience (10+ years)
  • Typing (10+ years)
  • ADS, Front office, Presentation Skills
  • Benefits, ICD-9, Coding
  • Billing, Insurance, Quality
  • Clerical, Inventory, Receptionist
  • Closing, Leadership, Recruiting
  • Coaching, Legal, Retail
  • Communication Skills, Notes, Retail Management
  • Conferences, Marketing, Retail Sales
  • Consultant, Medical Billing, Sales
  • CPT Coding, Medical, Selling
  • Clientele, Terminology, Sales Management
  • Clients, Medical Terminology, Scanning
  • Client, Meetings, Scheduling
  • Excellent customer service, Merchandising, Team player
  • Customer service, Excel, Phone Etiquette
  • Data Entry, Microsoft Office, Telephone
  • Delivery, Office, Phone
  • Dependable, Microsoft Word, Training
  • Dictation, Office Management, Employees
  • Documentation, Organizational Skills, Transcription
  • English, Payroll, Typing
  • Fax, Photography, Writing Skills
  • Financial, Policies
  • Sales expertise
  • Merchandising
  • Skin types
  • Money Transfer Systems
  • Retail experience
  • Team management
  • Flexible
  • People skills
  • Reliable and trustworthy
  • Time management
  • Products knowledge
  • Application techniques
  • Leadership
  • Coordination
  • Microsoft Office
  • Make-up application
  • Advanced facials specialist
  • Spa treatment services expert
  • Outstanding client care
  • Working collaboratively
  • Skin tightening techniques
  • Relationship building
  • Friendly, positive attitude
  • Organization
Experience
04/2019 to 08/2020 Beauty Advisor and Skin Consultant Health Alliance Of Hudson Valley | Garnerville, NY,
  • Highly educated and knowledgeable beauty specialist and skin consultant.
  • Responsible with detail educating and knowledge informing new and returning client's of all beauty and luxury skin care products, with the understanding of the client's needs and how to obtain/maintain.
  • Top sales associate within beauty department to obtain SPH, UPT, daily, weekly and monthly sale goals.
  • Excelled beyond sales goals per month.
  • Acknowledge for excellent customer service and relations with new and existing customers, vendors and management.
  • Organized beauty events with a variety of skin care products, facial and body tools, hair products and hair tools.
  • Conducted demonstrations for customers, events and Nordstrom store locations.
  • Acknowledge for building relationships with customers and building a regular clientele.
  • Maintained inventory and replenishment on a daily basis of product fulfillment.
  • Responsible for opening and closing beauty department and daily operations.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Displayed merchandise to present visually appealing arrangements that drive sales.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Kept counter and display areas in clean and neat fashion.
  • Accomplished and surpassed sales goals on regular basis.
  • Recommended appropriate products to meet customers' individual needs.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Assisted customers in feeling relaxed and comfortable with the process.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Finalized purchases and processed payments.
09/2018 to 04/2019 Patient / Physician Medical Assistant, Patient Coordinator Tiffany Grunwald M.D | City, STATE,
  • Rooming and intake of patient medical history and physical , as well as chief complaints.
  • Serves as a primary contact for the patient, provides pre and post procedure instructions and assists with patient inquires.
  • Verification of consents for surgical procedures.
  • Ordering all medical supplies /equipment required by physician for surgical procedures with specialty vendor and surgical centers.
  • Scheduling surgeries at contracted hospital and outpatient surgical centers.
  • Assisting physician with patient dressing change, set up for procedures, assist with minor surgical procedures, photography of patient before and after transformation as well as photography during surgical procedure in the operating room and professional care to patients.
  • Transcribe dictation from physician to patient discussion into Nextech, EMR.
  • Verification of eligibility and benefits through HMO and PPO medical insurance.
  • Submission of clinical notes for pre-certification.
  • Submitting HMO authorization.
  • Collecting patient financial responsibility.
  • Making arrangements for patients to obtain pre-operative clearance with there primary care physician.
  • Obtain medical records for surgical clearance.
  • Scanning medical records into EMR.
  • Rounding on patients at aftercare facilities to inform physician of recovery status.
  • Following and practicing HIPPA compliance.
  • Professional and polished appearance.
  • Extending warm knowledgeable patient care with a smile and providing strong team support to physician , management and coworkers.
  • Educated patients and caregivers on discharge instructions to sustain patient health and drive recovery objectives post-discharge.
  • Performed comprehensive patient assessments and interviewed patients to compile medical histories.
  • Passionately focused on providing care and assistance to patients during times of illness or injury.
  • Informed patients, caregivers and families of diagnoses and treatment options, including chronic disease, wound and medication self-management.
  • Pulled patient files and verified insurance before patient's appointment.
03/2017 to 09/2018 Retail Sales / Assistant Manager Swimspot | City, STATE,

Achieved sales goals and business objectives by motivating staff and promoting

Increased store sales 100% by cross-selling complementary items.

  • Assistant store manager.
  • Women's retail store in swim wear and resort wear.
  • Certified Fit Specialist.
  • Greeting, fitting and completing a women's wardrobe with merchandise, making them feel and look there best.
  • Opening and closing the store, with detail calculations of productivity of daily and monthly sales.
  • Responsible for bank deposits, Reviewing time cards with approval of hours worked.
  • Merchandising the store, reviewing inventory of new and current merchandise.
  • Requesting replenishment of merchandise on a weekly basis.
  • Coaching the staff of highest level of customer service.
  • Training employees on a weekly basis of product knowledge, to increase there sales, reviewing there UPT, ADS, SPH and to over see they follow store and company policies.
  • Weekly management meetings for protocol and productivity, within our store and company.
  • Excel in store weekly, daily and monthly goals.
  • Recognized in strong customer sales., VIP clients, update existing clients of new arrival merchandise, establishing relationships with all clients, recruiting new employees and marketing.Management leader and team player.
  • Recruited, interviewed and hired talented people offering experience and key selling capabilities to company.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Analyzed major target markets and developed merchandizing strategies meeting needs of each group.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Motivated higher sales through incentives, reward-based programs and positive reinforcement of good sales practices.
  • Improved profitability by executing daily, weekly, and monthly floor plan changes.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Mentored 10 employees, building talented and successful team that increased department sales by 100%.
  • Oversaw daily staffing needs and handled scheduling for all employees of the store.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Provided in-depth information on product features so customers could make educated buying decisions.
  • Trained and coached 75 sales associates for 7 store locations.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
09/2005 to 09/2015 Medical Secretary Frederick M. Kohn M.D | City, STATE,
  • 5Experienced surgery scheduler-patient coordinator-secretary for chief of OB/GYN.
  • Point of contact, as well as representation for physician practice, to assist with discussion of pre and post operative care, discussion of informing and reviewing surgical consents, as well as scheduling surgical procedures at contracted hospitals and out patient surgical facilities and in house procedures.
  • Scheduled physician conferences, attendance of medical board meetings at credential hospital and responsible for physician business needs.
  • Knowledge of all major insurance companies, PPO, HMO and cash patients.
  • Verification of eligibility - benefits.
  • Responsible to inform patient of benefits for surgical procedures, OB care and delivery costs.
  • Collecting copays, surgical deposits, deductibles and past due monies owed to the practice.
  • Liaison to the billing department and /or answered general billing questions, collections.
  • Check in-check out , answer multi telephone line, triage patient care and took accurate messages.
  • Maintained all office operating procedures including over seeing staff, HIPPA regulations, ordering office supplies, equipment interaction with vendors pharmaceutical representatives and legal counsel.
  • Management of staff- schedule and conduct staff meetings to include changes of practice policies, update and educate staff, resolve and prevent with patient and co-worker care.
  • To ensure all staff positions are fulfilled, covered in absence of vacation/sick fill in.
  • Approve - unapproved requested time off.
  • Verification approval of time cards to submit to payroll.
  • Review for submission of annual reviews, conduct- counsel disciplinary actions.
  • Responsible for positive moral and good work ethics flow.
  • Admit, register and schedule patients in a timely manner, while providing excellent customer service.
  • Interview patients at time of admission, verify patient demographics, surgical consents, scanned medical records and input data entry.
  • Inform patients of medical results, authorization of medication prescriptions, triage emergent matters.
  • Interacted professionally with insurance companies, IPA and other physician offices.
  • Submitted HMO authorizations and followed up with approvals, as well as submitting clinical notes to support approval of PPO-HMO approvals for surgical procedures and to see physician specialists.
  • Approved daily appointments as well as confirmation of appointments and running monthly reports of missed - recall reminders patient appointments.
  • Worked directly with Dr.
  • Kohn.
  • Provided Professional Personal Assistance support to physician, patient care and staff.
  • I was available to physician 24/7 to assist with OB delivery needs.
  • Created and maintained accurate and confidential patient files according to regulatory mandates.
  • Answered phone calls to provide assistance, information and medical personnel access to maximize office efficiency.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Employed online tracking systems to manage medical supply inventory, insurance records, patient charts and company files.
  • Compiled physical and digital documents, charts and reports to meet business and patient need.
  • Updated patient financial information to promote accurate record keeping.
  • Oversaw collection of admission, billing and processing documents to meet organizational expectations.
  • Supported administrative and healthcare staff, providing order fulfillment and inventory management services to ease operations.
  • Managed physician calendar, including scheduling patient appointments and procedures.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Managed medical practice administrative needs to provide patient satisfaction.
  • Addressed, documented and responded to incoming correspondences to address client queries.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Prepared and sent financial statements to support bookkeeping functions.
  • Answered 100 average daily phone calls to schedule appointments and address patient inquiries.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Education and Training
Expected in 1986 GED | English Grover Cleveland High School, Reseda, CA GPA:
Expected in High school diploma | , , GPA:
Certifications
  • Product Demos (5 years)
  • Retail Sales (5 years)
  • Hair Styling (10+ years)
  • Makeup Application (10+ years)
  • Upselling (5 years)
  • Sales Management (5 years)
  • Merchandising (5 years)
  • Marketing (2 years)
  • Computer Skills (10+ years)
  • Communication Skills (10+ years)
  • Nail Care
  • Medical Terminology (10+ years)
  • Transcription (5 years)
  • Photography (Less than 1 year)
  • Writing Skills (10+ years)
  • Front Desk (10+ years)
  • Insurance Verification (10+ years)
  • HIPAA (10+ years)
  • English (10+ years)
  • EMR Systems (10+ years)
  • Presentation Skills (10+ years)
  • Hospital Experience
  • Clerical Experience (10+ years)
  • Medical Records (10+ years)
  • Medical Receptionist (10+ years)
  • Medical Scheduling (10+ years)
  • Medical Office Experience
  • Personal Assistant Experience (10+ years)
  • Patient Care (10+ years)
  • Triage (10+ years)
  • Store Management Experience (5 years)
  • Epic
  • Medical Billing (10+ years)
  • Medical Coding (10+ years)
  • Office Management (10+ years)
  • Management (10+ years)

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Resume Overview

School Attended
  • Grover Cleveland High School
Job Titles Held:
  • Beauty Advisor and Skin Consultant
  • Patient / Physician Medical Assistant, Patient Coordinator
  • Retail Sales / Assistant Manager
  • Medical Secretary
Degrees
  • GED
  • High school diploma