Beauty Advisor Resume Example
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BEAUTY ADVISOR
Summary
Skilled Beauty Advisor enthusiastic about helping customers feel beautiful and confident in all areas of life. Active listener able to uncover customer desires and recommend appropriate solutions. Excellent communicator and problem solver. Talented Beauty Advisor bringing deep understanding of customer needs and sales strategies. Fully-versed in hair and makeup products at the forefront of current trends. Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.
Skills
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Experience
Beauty Advisor|Belk - Summerville , SC|09/2020 - Current
- Recommended appropriate products to meet customers' individual needs.
- Applied makeup to achieve desired day-to-day and special event looks.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Capitalized on upselling opportunities for additional products and services to increase sales numbers.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Treated customers to extra services such as shampooing and head massage to promote loyalty.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Evaluated customer skin to determine unique conditions and skin type.
- Accomplished and surpassed sales goals on regular basis.
- Finalized purchases and processed payments.
- Beautified customers by performing facials and waxing.
- Assisted customers in feeling relaxed and comfortable with the process.
- Displayed merchandise to present visually appealing arrangements that drive sales.
- Kept counter and display areas in clean and neat fashion.
- Recommended styles and treatments based on clients' needs and appearances.
- Evaluated client hair type, condition and desired outcome to determine ideal services.
- Kept notes listing preferences and services provided to clients for quick reference.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Evaluated client's hair and physical features to determine style and cut plans.
- Scheduled appointments for customers.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Collected payment from customers and scheduled next appointments.
Licensed Insurance Agent|Farmers Insurance Group - San Francisco , CA|08/2020 - Current
- Upsold products to policyholders and potential new clients.
- Provided leadership and training for new agents regarding industry best practices and company policies. for new agents on the sales process and relationship building while maintaining current accounts and sales numbers.
- Exceeded company sales goals for new policies.
- Offered policy guidance and management to promote asset protection.
- Analyzed customer needs and provided best options, upselling products and services.
- Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
- Cultivated professional relations to establish long-term profitable partnerships.
- Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
- Streamlined operational efficiencies by researching problems and delivering speedy issues resolution.
- Generated new leads and identified potential clients by using successful direct marketing strategies.
- Provided quality control and maximized revenue by eliminating downtime, implementing proven selling strategies and promoting marketing messages.
- Maintained pleasant and cordial attitude at all times, even when issues arose.
- Greatly improved office operations by reducing backtracking of work through creation of material movement process.
- Cultivated lasting professional relationships, which created continuous client referral streams within community.
- Executed on-time, under-budget project management by handling complex issues effectively for senior leadership.
- Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
- Exceeded team goals by partnering with staff to share and implement best practices.
- Leveraged industry trends to shape solutions and approaches.
- Coordinated appointments and consultations with clients to identify individual needs and gain better understanding of overall financial situations.
- Increased client retention through loyalty rewards and incentivization program.
- Reviewed coverage plans and strategic initiatives, determining how best to align new offerings with business goals.
- Improved office operations continually by maintaining records, tracking data and promoting internal communications.
- Strengthened traceability by developing organization systems for keeping records, reports and agendas.
- Improved data collection accuracy by structuring systems for desktop spreadsheets.
Accountant|Amica Mutual Insurance - Spokane Valley , WA|01/2017 - 09/2018
- Prepared monthly and year-end closing statements, financial documents and invoices.
- Prepared and reviewed financial statements, resolving discrepancies after careful analysis.
- Identified operational process inefficiencies and recommended necessary improvements.
- Created and executed short- and long-term customized comprehensive financial strategies to reach company goals.
- Analyzed financial statements and income statements to review company's financial performance.
- Assessed accounting accuracy, performing daily cash functions, including A/P and A/R tracking, budgeting, payroll transactions, wage allocation, salary expenses, online donations and bank, credit card and petty cash reconciliations.
- Secured staff payment traceability, accurately calculating deductions while preparing and processing payroll via.
Department Manager|Cavender's - Texarkana , TX|03/2014 - 11/2017
- Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
- Oversaw efficient receiving and inventory management to keep stock within optimal levels.
- Assessed, optimized and elevated operations to target current and expected demands.
- Coached, trained and mentored new team members and manager trainees.
- Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
- Enforced safety rules and other policies to protect employees and minimize company liability.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Performed opening and closing duties as part of management team, including cash management.
- Worked closely with sales associates to complete tasks.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Cultivated culture of empowerment to help employees better meet customer needs with minimal oversight.
- Collaborated with visual merchandising team to develop strategies to drive profitability.
- Delegated work to staff, setting priorities and goals.
- Balanced workloads to meet targets without overtaxing employees.
- Utilized excellent math skills to maintain accurate inventory levels.
- Streamlined ordering and Inventory procedures to identify top sellers and reduce over-stock.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Leveraged ERP software to coordinate and enhance inventory delivery.
- Calculated expenses to correctly mark-up merchandise, remaining competitive.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Treated associates with fairness and respect, providing recognition of accomplishments.
Education and Training
Royal Palm Beach High School Adult|City, State|06/2018High School Diploma
- 3.5 GPA
- Completed continuing education in broward college
- A/B Honor Roll twice
- Straight A Honor Roll
Broward College|City, StateAssociate of Business Administration: Business Administration
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Led team to achieve , earning recognition from upper management and financial reward.
Additional Information
I speak 4 Languages
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Resume Overview
School Attended
- Royal Palm Beach High School Adult
- Broward College
Job Titles Held:
- Beauty Advisor
- Licensed Insurance Agent
- Accountant
- Department Manager
Degrees
- High School Diploma
Associate of Business Administration : Business Administration
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