Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling [Product or Service] and able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new role with [Company] and make lasting positive impact on business operations. Upbeat, customer-focused Sales Associate with [Number] years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

Skills
  • Application techniques
  • Products knowledge
  • Report generation
  • Merchandising
  • Sales expertise
  • Retail experience
  • Customer service
  • Relationship building
  • Problem resolution
  • Organization
  • Working collaboratively
  • Friendly, positive attitude
Education and Training
Imlay City High School Imlay City, MI Expected in 06/2019 High School Diploma : - GPA :
Oakland University Rochester, MI Expected in Bachelor of Arts : Secondary Education - GPA :
Experience
Walgreens - Beauty Advisor
Yakima, WA, 03/2020 - Current
  • Showed customers how to apply makeup and other products to achieve desired looks.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Recommended appropriate products to meet customers' individual needs.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Kept counter and display areas in clean and neat fashion.
  • Finalized purchases and processed payments.
  • Displayed merchandise to present visually appealing arrangements that drive sales.
Wesco Aircraft Hardware Corp - Team Member
Berkeley, MO, 09/2019 - 03/2020
  • Generated brand awareness and positive product impressions to increase sales.
  • Promoted brand through event marketing, demonstrations and sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Maintained assigned area to store standards by setting up and monitoring accurate ad signage and correct merchandise placement.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Completed all assigned training to stay updated on important policies and procedures.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Managed cash register operations using POS system, including processing sales and returns.
  • Recovered clothing items from fitting rooms and returned to specified department areas.
  • Initiated loss prevention standards and audit requirements to alleviate retail theft.
Omni Hotels - Restaurant Hostess
Indianapolis, IN, 12/2016 - 08/2019
  • Helped to plan and execute parties for more than [Number] guests, including coordinating menus and preparing tables.
  • Leveraged [Software] to collect reservation information and communicate updates to guests.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Communicated with kitchen staff about cook times to foster customer satisfaction.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Checked dining and serving areas every [Timeframe] to verify proper cleanliness and readiness for guests.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Informed groups of guests on wait times based on kitchen needs and table availability.
Activities and Honors
  • Volunteered at local Relay For Life Cancer Walk (2015-2016)
  • Volunteered at the Food Bank of Eastern Michigan (2015-2018)
  • Volunteered at Seven Ponds Nature Center (2017-2018)
  • Volunteered as a bell-ringer during the holiday season for the Salvation Army (2015-2017)
  • Academic Excellence in English (3 yrs. received)
  • Academic Excellence in Science (2 yrs. received)
  • Academic Excellence in Social Studies (2 yrs. received)
  • Academic Achievement in Math (2 yrs. received)
  • BWAC All-Academic Athlete (3 yrs. received)
  • Outstanding Citizenship (3 yrs. received)
  • Dean's List (1 yr. received)

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Resume Overview

School Attended

  • Imlay City High School
  • Oakland University

Job Titles Held:

  • Beauty Advisor
  • Team Member
  • Restaurant Hostess

Degrees

  • High School Diploma
  • Bachelor of Arts

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