Beauty Advisor resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary
Enthusiastic Stylist trained in cutting and processing techniques.  Have extensive customer service skills and superior selling skills background and experience.  
  • Highly motivated self-starter
  • Highlights and lowlights
  • Superior shampooing skills
  • Waxing service provider
  • Knowledge of color theory
  • Advanced communication skills
  • Current in cosmetology industry trends
  • Cosmetology industry exposure
  • Hair maintenance expert
  • Trusted key holder
  • Exceptional communication skills
  • Quick learner
Work History
04/2017 to Current Beauty Advisor H-E-B | Spring Branch, TX,
  • Stocked and replenished merchandise according to store merchandising layouts, and cleaned and organized the store.
  • Alerted customers to upcoming sales events and promotions.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
02/2015 to 06/2016 Customer Service Representative Packaging Corporation Of America | Gas City, IN,
  • Accurately documented, researched and resolved customer service issues.
  • Mastery of customer service management systems and databases.
  • Defused volatile customer situations calmly and courteously.
  • Met or exceeded service and quality standards every review period.
  • Addressed and resolved customer product complaints empathetically and professionally.
10/2008 to 07/2012 Customer Support Representative Asset Marketing Services, Llc | Burnsville, MN,
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Expected in 2017 Cosmetology Certification | Cosmetology Jenny Lea Academy, Johnson City, TN GPA:

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Resume Overview

School Attended

  • Jenny Lea Academy

Job Titles Held:

  • Beauty Advisor
  • Customer Service Representative
  • Customer Support Representative


  • Cosmetology Certification

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