Beauty Advisor resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic Stylist trained in cutting and processing techniques. Â Have extensive customer service skills and superior selling skills background and experience. Â
Skills
Highly motivated self-starter
Highlights and lowlights
Superior shampooing skills
Waxing service provider
Knowledge of color theory
Advanced communication skills
Current in cosmetology industry trends
Cosmetology industry exposure
Hair maintenance expert
Trusted key holder
Exceptional communication skills
Quick learner
Work History
04/2017 to CurrentBeauty AdvisorH-E-B | Spring Branch, TX,
Stocked and replenished merchandise according to store merchandising layouts, and cleaned and organized the store.
Alerted customers to upcoming sales events and promotions.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Determined customer needs by asking relevant questions and listening actively to the responses.
02/2015 to 06/2016Customer Service RepresentativePackaging Corporation Of America | Gas City, IN,
Accurately documented, researched and resolved customer service issues.
Mastery of customer service management systems and databases.
Defused volatile customer situations calmly and courteously.
Met or exceeded service and quality standards every review period.
Addressed and resolved customer product complaints empathetically and professionally.
10/2008 to 07/2012Customer Support RepresentativeAsset Marketing Services, Llc | Burnsville, MN,
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Routinely answered customer questions regarding merchandise and pricing.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Education
Expected in 2017Cosmetology Certification | CosmetologyJenny Lea Academy, Johnson City, TNGPA:
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