Battalion Operations Officer (s 3) resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
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Combat Veteran Military Commissioned Officer, intelligence analyst and strategic/operational planner with a 17-year record of U.S. Army and Joint Force success. My experiences assigned to the Presidential Joint Task Force, Combined Joint Special Forces, and The Pentagon have afforded me unique opportunities to excel at a strategic level and deliver optimum results. My experience operating as an Executive Officer, Operations Officer, and Commander have prepared me to succeed as a branch, area, or regional operations manager in most any setting. I look forward to assisting a company with solving complex quandaries and developing creative solutions.

Major, U.S. Army (currently Active Guard Reserve status) Security Clearance: Top Secret with SCI (Active)

  • Supervision & leadership
  • Customer Relationship Management (CRM)
  • Logistics
  • Six Sigma process improvement/management
  • Organizational leadership
  • Congressional and Joint Military experience
  • Intelligence gathering techniques
  • Supply chain operations
  • Upper-level management training
  • Strategic/Operational plans development
  • Project management/Global and strategic sourcing
  • Critical thinking
Strategic Planner (Innovation) , 06/2022 to Current
United States ArmyCity, STATE,
  • Developed, articulated, & advanced modernization and innovation strategies, plans, polices and resource prioritization for the Army Reserves (USAR)
  • Served as chief integrator of Office of the Chief Army Reserve to external research, development, test & evaluation organizations.
  • Managed robust portfolio of USAR clients such as DARPA, DEVCOM, Adobe & many other strategic partners resourcing 2040 USAR capability gaps.
  • Assessed projects against budgets and timelines, keeping team and assignments on task.
  • Cultivated business partnerships to build lasting relationships with internal and external parties.
  • Recommended policy changes to improve marketing tactics and strategies.
  • Collaborated with other departments to coordinate strategic marketing activities.
  • Determined business development opportunities and implemented effective strategy for client acquisition.
  • Led programs to solve strategic growth questions for business.
CMF Manager , 09/2020 to 06/2022
Department Of Defense US Northern CommandCity, STATE,
  • Planned, executed and resourced multiple Proof of Concept missions supporting strategic Army initiatives.
  • Benchmarked learning and development strategies using industry best practices.
  • Liaised with leadership team to review and approve contract terms and conditions.
  • Gathered contractor quotes for careful review to determine best options for company.
  • Strengthened documentation traceability, developing organizational systems for contracts, records, reports and agendas.
  • Used expert platform and third-party application knowledge to customize and deliver virtual and in-person training.
  • Collaborated with subject matter experts, vendors and third-party training providers to support learning and development strategy.
  • Evaluated effectiveness of training by using feedback surveys, focus groups and other relative means.
  • Produced reports and maintained training documents to support training activities.
  • Consulted with senior leaders to develop and execute strategy and provide regular updates.
  • Explored new technologies to address or identify gaps and provide standardization and optimization.
  • Developed testing and evaluation procedures to drive effective outcomes.
  • Provided updates on status of contract processes to upper management and other important personnel.
Battalion Executive Officer/Operations OIC (S3), 11/2016 to 09/2020
US Army, Pentagon HQDA G-3/5/7City, STATE,
  • Principal planner for 812 soldiers and 7 subordinate units concerning training, operations, and plans, and force development and modernization.
  • Increased battalion administrative, supply, maintenance metrics by 20%.
  • Orchestrated, designed and implemented new and innovative initiatives/standard operating procedures: Continuity of Operations, Command Supply Discipline Program, Anti-Terrorism, Operational Security and multiple Tactical Standard Operating Procedure Manuals.
  • Prepared training guidance for the commander's approval, while determining requirements for and allocation of training resources.
  • Prepared, coordinated, authenticated, published, and distributed the command plans, orders, terrain requirements, and products involving contributions from other staff sections.
  • Coordinated with major Army commands and civilian organizations to synchronize, source, and plan Joint exercises.
  • Evaluated the organizational structure, functions, and workload of military and civilian personnel to ensure their proper use and requirements (manpower utilization and requirements).
  • Additionally assigned as Anti-Terrorism, Operational Security, Defense Travel Reviewer, Agency Program Coordinator and Facility Coordinator.
58th Presidential Joint Military Escort , 12/2016 to 01/2020
Defense Logistics Agency J-9City, STATE,
  • Served as the personal military escort President Donald Trump's older sister, Mrs. Elizabeth Trump Grau during the 58th Presidential Inauguration.
  • Coordinated and facilitated all logistical actions, movements and events.
  • Collaborated with Secret Service, White House, Capitol and Presidential Inauguration Committee staffers to ascertain and safeguard classified credentials, acquire special accesses for transportation and process, receive and send classified intelligence reports.
Executive Officer/Operations Branch Chief, 09/2015 to 11/2016
Defense Logistics Services-Disposition ServicesCity, STATE,
  • Chief of Staff for all Congressional, Joint, and Army staff actions, tasks, and products.
  • Supervised multiple contractors in the Operations Branch managing all G-34 operations, administrative, and logistics actions.
  • Functioned as primary manager, liaising between Pentagon Executive personnel and the Two-Star General Director to accomplish national strategic efforts and initiatives.
  • Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations.
  • Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Scheduled Board of Directors meetings and coordinated development of meeting materials and agendas.
  • Managed sensitive information with discretion while providing administrative support to executive teams.
Brigade Detachment Commander/Defense Travel System Reviewer/Agency Program Coordinator, 07/2013 to 10/2015
Company NameCity, State,
  • Resource Manager for an annual training and readiness budget valued at over $2.7M.
  • Led operational planning teams to address field and base concerns with minimal delays.
  • Commanded a unit of 196 Soldiers geographically dispersed soldiers across 11 states and 7 countries.
  • Increased unit personnel strength, medical /dental readiness and unit fitness by over 15%.
  • Senior Army Lead for Joint manpower reviews for DLA Reservists across 11 states.
  • Successfully led key projects which resulted in global sourcing for numerous humanitarian and combat operations.
Executive Officer/Special Forces Liaison, 07/2012 to 07/2013
Company NameCity, State,
  • Responsible for over 80 Soldiers, Sailors, and Airmen geographically dispersed in Afghanistan.
  • Successfully planned, coordinated, and executed over 250 missions.
  • Increased the rate of demilitarized equipment and scrap removal by over 263.4% in 9 months.
  • Increased mission efficiency by 28%, increased process capability (Cp) by 127.8%, and improved Sigma Quality Level (SQL) by 242.9%.
  • Returned $5.4 M to the U.S. Treasury.
  • Successfully led key projects which resulted in the design of a new capability supporting NATO allies and Combined Joint Special Operations elements retrograding and redistributing equipment across the area of operations.
Education and Training
Master of Arts: Military Studies , Expected in 12/2023
American Military University - Charleston, WV,
Demonstrated Master Logistician : Logistics Management, Expected in 06/2023
The International Society of Logistics - Laurel, MD,
Master of Arts: Management-Strategic Consulting , Expected in 05/2020
American Military University - Charles Town, WV,
  • 4.0 GPA, Summa Cum Laude
  • Presidents List Honoree
: Lean Six Sigma Green Belt , Expected in 06/2013
U.S. Army Central Command - Kandahar, Afghanistan,
Honors and Deployments
  • OPERATION JUMP START, Yuma, AZ: 2007, OPERATION IRAQI FREEDOM, Al-Taji, Iraq: 2009-2010, & OPERATION ENDURING FREEDOM, Kandahar, Afghanistan: 2012-2013
  • National Defense Travel Association Military Unit of the Year 2013
  • GEN Douglas MacArthur Leadership DLA Nominee: 2015
  • Presidential Joint Task Force: 58th Presidential Inauguration

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Resume Overview

School Attended

  • American Military University
  • The International Society of Logistics
  • American Military University
  • U.S. Army Central Command

Job Titles Held:

  • Strategic Planner (Innovation)
  • CMF Manager
  • Battalion Executive Officer/Operations OIC (S3)
  • 58th Presidential Joint Military Escort
  • Executive Officer/Operations Branch Chief
  • Brigade Detachment Commander/Defense Travel System Reviewer/Agency Program Coordinator
  • Executive Officer/Special Forces Liaison


  • Master of Arts
  • Demonstrated Master Logistician
  • Master of Arts

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