bartender waitress resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships. Offering more than 10 years of progressively responsible merchandising experience with commercial retail companies. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering top-notch experiences in every interaction. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cClaire register transactions and maintaining accurate records of all transactions.

Skills & Qualities
  • Not afraid to ask questions to better my knowledge in product or procedure.
  • Love working in routine.
  • Creating structure in workspace.
  • Stocking and replenishing
  • Merchandising expertise
  • Adapt to diverse groups
  • Problem-solving skills
  • Shipment processing
  • Contract preparation
  • Point of sale knowledge
  • Product promotions
  • CClaire register operations
  • Excellent people skills
  • Sale expertise
  • Sales training
  • CClaire handling
  • Interpersonal skills
  • Exceptional customer service
  • Fast pace bartending.
  • Up-selling product.
Work History
09/2013 to 01/2018 Bartender/Waitress Rite Aid | East Haven, CT,
  • I started as a waitress and worked my way up to a bartender in one year.
  • Generated higher ticket averages by training 5 employees on suggestive up-selling techniques.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
04/2010 to 09/2016 Lead Merchandiser Masterpiece Flower Co | City, STATE,
  • Trained in horticulture from 6 years experience gained through work opportunities through Masterpiece Flower Co.
  • As a lead merchandiser I took on the same duty and responsibilities as my regional supervisor but for only two store locations as opposed to four to six stores.
  • Being a lead merchandiser offered me not only the experience to lead fellow employees through my management skills gained on site, but, business management skills
  • Monitored and replenished display inventory and restructured according to available stock.
  • Updated floor design for numerous Home Depot Garden Center facilities to more effectively present products to patrons.
  • Developed merchandising strategy to efficiently move overstock.
  • Updated pricing and signage to complete product displays and educate customers.
  • Arranged consistent shelves, bins and racks at numerous locations by following established planograms.
  • Restructured company merchandising standards to increase customer traffic and product exposure.
  • Inspected merchandise for quality and arranged proper display location on floor. Also, submission of inventory of product on hand, product tossed, and product supply/ demand per store location.
09/2010 to 06/2012 Lead Pet Care Associate PetSmart | City, STATE,
  • In charge of handling animal adoptions with clients, including, but not limited to educating the client on the animal and its needs when it comes to their habitat.
  • Upkeep of the animals safety while being handled by possible adoptive families and cage locks secured when animals are secured in their habitats, and lastly maintaining cleaning and feeding schedule that I developed for the store to raise overall care of the animals.
  • Upkeep of isolation areas for new animals and treatment/quarantine for any sick animals in the facility under my care for the department.
  • Helping customers find all the necessities for their new pet and everything they need to know in the animal care guides for what to expect when acclimating new pets and information on diet/upkeep of general health of each animal.
  • Developed client relationships through careful listening and effective question response, resulting in repeat business.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Spoke to customers regarding lodging, grooming, daycare services and pricing and cross-sold additional items, including pet food, treats and toys.
  • Picked up and placed animal waste produced in public areas in proper receptacles.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
Expected in 05/2010 to to High School Diploma | General education Lafayette Senior High Wildwood, St. Louis, GPA:
Expected in 12/2019 to to Bachelor of Fine Arts | 3D Studies, Emphasis in Metalsmithing And Jewelry Missouri State University, Springfield, MO GPA:
  • Member, Society of North American Goldsmiths, 2013 to Current
  • Member, Memphis Metals Museum, 2015 to Current

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Resume Overview

School Attended

  • Lafayette Senior High Wildwood
  • Missouri State University

Job Titles Held:

  • Bartender/Waitress
  • Lead Merchandiser
  • Lead Pet Care Associate


  • High School Diploma
  • Bachelor of Fine Arts

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