LiveCareer-Resume

Bartender Waitress resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Adaptable [Job Title] deeply familiar with FOH and BOH operations. Hardworking collaborator with [Number]-year background providing exceptional customer service and food service to attain highest level of guest satisfaction. Results-driven Waitress with [Number] years of service experience supporting daily operations of dining room and kitchen areas. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player. Personable Waiter with more than [Number] years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, ingredients and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers. Responsible [Job Title] with [Number] years of experience in fast-paced service settings. Systematic about taking accurate orders, keeping customers happy and supporting team success. Quickly clears and resets tables, restocks supplies and cleans up spills. Personable [Job Title] skilled in table arrangement, customer service, and order placement. Motivated and energetic individual with [Number] years of hands-on experience maintaining banquet services and functions. Strong communicator possessing outstanding multitasking and organizational abilities. Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. Focused Waitress with outstanding history of handling busy restaurants with excellent service. Committed to best-in-class dining experiences and maintaining accuracy, efficiency and professionalism in high-traffic times. Offering [Number]-year background providing high-quality service to customers. Friendly [Job Title] with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality. Dedicated [Job Title] with [Number] years of foodservice experience. Skilled in memorizing menus and promoting customer loyalty. Commended for excellent multitasking abilities and happy, patient demeanor. Energetic Waitress with [Number] years of experience meeting customer demands by efficiently taking and serving orders and answering menu questions. Expertise managing over [Number] tables at once with perfect accuracy and efficiency. Offering fantastic memorization abilities paired with first-rate people skills. Customer-oriented [Job Title] with [Number] years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction [Number]% by maintaining upbeat attitude, quickly attending to guests and [Action].

Skills
  • High-volume dining
  • Menu memorization
  • Point of Sale (POS) system operations
  • Food inspection
  • Safe food handling
  • Relationship management
  • Food safety understanding
Experience
Bartender/Waitress, 10/2021 to Current
99 RestaurantsHudson, MA,
  • Stocked server areas with supplies before, during and after shifts.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Increased sales of high margin menu items through effective upselling.
  • Set up dining room to meet hospitality and service standards.
  • Cleared table and bussed dishes to allow for quick setups.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Developed strong and lasting resident relationships.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Documented food orders and ran items to guest tables in dining room.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Refilled drinks at [Number] tables throughout service areas, checking in with diners about specific needs.
  • Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
  • Monitored [Type] dining rooms for safety and customer needs, upholding high standards for service and experiences.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Set [Number] tables for [Type] meals to prepare for over [Number] daily diners and reset tables after customers left.
  • Provided exceptional service to high volume of daily customers.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
Bartener/Waitress, 01/2017 to 11/2021
Grandslam GrillCity, STATE,
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Increased sales of high margin menu items through effective upselling.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Cleared table and bussed dishes to allow for quick setups.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Refilled drinks at [Number] tables throughout service areas, checking in with diners about specific needs.
  • Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
  • Monitored [Type] dining rooms for safety and customer needs, upholding high standards for service and experiences.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Set [Number] tables for [Type] meals to prepare for over [Number] daily diners and reset tables after customers left.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Washed buffet, restaurant and banquet items and arranged silverware, dishes, cooking utensils, equipment and displays.
  • Provided exceptional service to high volume of daily customers.
  • Made reservations for guests up to [Number] days in advance.
Bartender Assistant, 03/1999 to 01/2021
Ajs BarCity, STATE,
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Replenished bar glasses, garnishes and condiments.
  • Trained staff, oversaw operations and resolved issues to enhance customer service.
  • Built excellent relationships with guests to achieve repeat business.
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.
  • Completed side work, such as stocking bar items, rolling silverware, polishing glasses, cleaning menus and replenishing condiments.
  • Delivered high-quality beverages in fast-paced, customer-centered setting.
  • Complied with local and state liquor and food handling laws and regulations.
  • Anticipated guest needs, refilled drinks and cleared empty glasses.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Monitored cash intake to reduce discrepancies.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
  • Restocked beer and liquor regularly and after special events.
  • Stayed up to date on full bar menu and developed extensive mixology knowledge.
  • Studied bartenders to learn recipes for different mixed cocktails.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Monitored patron alcohol consumption to encourage safety.
  • Gathered, washed, polished and restocked drink glasses.
  • Resolved issues with guest orders.
  • Maximized employee morale by correcting performance issues.
  • Introduced new concepts and signature drinks, developed promotions and created customer engagement events to increase revenue.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Prepared specialty drinks to support servers.
  • Reorganized bar stations to streamline service flow.
  • De-escalated conflicts between intoxicated guests with tact and diplomacy.
  • Processed cash and card payments, gave change and provided receipts.
  • Verified adequate levels of linens and trays and restocked low items.
  • Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
  • Bussed tables and bar areas, reset table supplies and sanitized surfaces.
  • Demonstrated menu knowledge by enthusiastically making recommendations.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Checked identification for each person purchasing alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Promoted optimal beverage stock by monitoring inventory to reduce expenses.
  • Trained [Number] staff members to enhance customer service and increase profits.
  • Checked patron identification and monitored guests to control service and limit over-intoxication.
  • Increased revenue by promoting additional products and assisting with beverage menu.
  • Increased profits by overseeing inventory and strategically increasing menu prices.
  • Attended to up to [Number] guests per night in busy environment.
  • Oversaw drink service at busy establishment serving over [Number] guests nightly.
  • Backed up cashier staff to process customer orders and payments.
  • Maintained list of ride services for inebriated customers to safely transport to destinations.
  • Poured wine, beer and cocktails for patrons.
  • Improved business operations by training staff on best practices and protocols.
  • Created signature beverages to increase revenue and patron loyalty.
  • Devised unique events and special promotions to drive sales.
  • Established customer rapport by engaging in friendly conversations with [Number] customers daily.
  • Increased revenue [Number]% by advertising featured cocktails.
Education and Training
Associate of Applied Science: Psychology, Expected in 05/2003
Jamestown Community College - Olean, NY,
GPA:
High School Diploma: , Expected in 06/2000
Portville Junior-Senior High School - Portville, NY
GPA:
: , Expected in
SUNY At Fredonia - Fredonia, NY
GPA:

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Resume Overview

School Attended

  • Jamestown Community College
  • Portville Junior-Senior High School
  • SUNY At Fredonia

Job Titles Held:

  • Bartender/Waitress
  • Bartener/Waitress
  • Bartender Assistant

Degrees

  • Associate of Applied Science
  • High School Diploma
  • Some College (No Degree)

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