, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
My name is Jessica Claire, I am 23 years old, and I have been in the food service industry for about 5 1/2 years. I have been a waitress since 16 years old, and have been a bartender for 2 years. I have always been drawn to people, and it all starts with hospitality. I believe that kindness and hard work can make all the difference in a restaurant, and that is what I have to offer.
Skills
Menu memorization
High-volume dining
Point of Sale (POS) system operations
Regulatory compliance
Sales Techniques
Liquor, wine and food service
Relationship management
Table Bussing
Effective customer upselling
Price memorization
Menu knowledge
Food inspection
Dining customer service
Check payment processing
Safe food handling
Table setting arrangements
Food safety understanding
Service prioritization
Hors d'oeuvres service
Dish preparation
Seating assignment preparation
Special dietary requirements
Experience
Bartender/Waitress, 01/2021 to 06/2021 Ap – Phoenix, AZ,
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Stocked server areas with supplies before, during and after shifts.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Minimized customer wait times by taking and filling large volume of orders each day.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Increased sales of high margin menu items through effective upselling.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Provided items requested by customers, including sauces and drink refills.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Reviewed identification for patrons before serving alcoholic drinks.
Entered customer food orders into computer system.
Led team in carrying out day-to-day tasks with customer service program in mind.
Monitored customer movements and quickly cleared empty tables for future customers.
Trained new employees to perform duties by showing how to [Task], [Task] and [Task].
Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Sent orders to kitchen staff by [Action].
Greeted newly seated guests quickly and efficiently.
Processed customers' payments and provided receipts.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Improved quality of service [Number]% by working closely with [Type] staff and meeting customer expectations.
Cleaned dishes with detergent, rinsing and sanitizing chemicals.
Prepared and served cold, hot and [Type] beverages to guests.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Successfully balanced [Task] and [Task] seamlessly without sacrificing work quality.
Bartender / Waitress, 08/2017 to 01/2021 Hyatt Hotels Corp. – Kansas City, MO,
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Increased sales of high margin menu items through effective upselling.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Photo Editor, 06/2016 to 01/2018 Amy Becker Photography – City, STATE,
Negotiated licensure and ownership of photos for publication and photographers.
Scheduled studio time for photoshoots and contacted subjects and photographers.
Maintained camera and photography equipment and performed repairs.
Adjusted apertures, shutter speeds and camera focus according to combinations of factors, including lighting, depth of field, subject motion and exposure speed.
Cropped, manipulated and performed color-balance for final images.
Improvised photographic methods and techniques.
Monitored studio for adequate quantities of supplies.
Set up precise photographic measurements and control equipment.
Collaborated with clients to guarantee satisfaction with photos.
Photographed special events, including weddings, parties and school portraits.
Recognized by management for providing exceptional customer service.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Waitress, 01/2014 to 01/2016 Pad Thai – City, STATE,
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Education and Training
High School Diploma: , Expected in 05/2016 Mount Pleasant High School - Mount Pleasant, IA GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.