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Bartender/Waitress Resume Example

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BARTENDER/WAITRESS
Summary

My name is Jessie Sirivath, I am 23 years old, and I have been in the food service industry for about 5 1/2 years. I have been a waitress since 16 years old, and have been a bartender for 2 years. I have always been drawn to people, and it all starts with hospitality. I believe that kindness and hard work can make all the difference in a restaurant, and that is what I have to offer.

Skills
  • Menu memorization
  • High-volume dining
  • Point of Sale (POS) system operations
  • Regulatory compliance
  • Sales Techniques
  • Liquor, wine and food service
  • Relationship management
  • Table Bussing
  • Effective customer upselling
  • Price memorization
  • Menu knowledge
  • Food inspection
  • Dining customer service
  • Check payment processing
  • Safe food handling
  • Table setting arrangements
  • Food safety understanding
  • Service prioritization
  • Hors d'oeuvres service
  • Dish preparation
  • Seating assignment preparation
  • Special dietary requirements
Experience
01/2021 to 06/2021
Bartender/WaitressAp - Phoenix , AZ
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Stocked server areas with supplies before, during and after shifts.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Minimized customer wait times by taking and filling large volume of orders each day.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Increased sales of high margin menu items through effective upselling.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Provided items requested by customers, including sauces and drink refills.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Entered customer food orders into computer system.
  • Led team in carrying out day-to-day tasks with customer service program in mind.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Trained new employees to perform duties by showing how to [Task], [Task] and [Task].
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Sent orders to kitchen staff by [Action].
  • Greeted newly seated guests quickly and efficiently.
  • Processed customers' payments and provided receipts.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Improved quality of service [Number]% by working closely with [Type] staff and meeting customer expectations.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Successfully balanced [Task] and [Task] seamlessly without sacrificing work quality.
08/2017 to 01/2021
Bartender / WaitressHyatt Hotels Corp. - Kansas City , MO
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Increased sales of high margin menu items through effective upselling.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
06/2016 to 01/2018
Photo EditorAmy Becker Photography - City , STATE
  • Negotiated licensure and ownership of photos for publication and photographers.
  • Scheduled studio time for photoshoots and contacted subjects and photographers.
  • Maintained camera and photography equipment and performed repairs.
  • Adjusted apertures, shutter speeds and camera focus according to combinations of factors, including lighting, depth of field, subject motion and exposure speed.
  • Cropped, manipulated and performed color-balance for final images.
  • Improvised photographic methods and techniques.
  • Monitored studio for adequate quantities of supplies.
  • Set up precise photographic measurements and control equipment.
  • Collaborated with clients to guarantee satisfaction with photos.
  • Photographed special events, including weddings, parties and school portraits.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
01/2014 to 01/2016
WaitressPad Thai - City , STATE
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Education and Training
05/2016
High School DiplomaMount Pleasant High School - City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

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Resume Strength
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  • Word choice
  • Length
  • Strong summary
  • Typos

Resume Overview

School Attended

  • Mount Pleasant High School

Job Titles Held:

  • Bartender/Waitress
  • Bartender / Waitress
  • Photo Editor
  • Waitress

Degrees

  • High School Diploma

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