Bartender/Waitress Resume Example
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BARTENDER/WAITRESS
Summary
My name is Jessie Sirivath, I am 23 years old, and I have been in the food service industry for about 5 1/2 years. I have been a waitress since 16 years old, and have been a bartender for 2 years. I have always been drawn to people, and it all starts with hospitality. I believe that kindness and hard work can make all the difference in a restaurant, and that is what I have to offer.
Skills
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Experience
01/2021 to 06/2021
Bartender/WaitressAp － Phoenix , AZ
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Stocked server areas with supplies before, during and after shifts.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Minimized customer wait times by taking and filling large volume of orders each day.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Updated customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Increased sales of high margin menu items through effective upselling.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Provided items requested by customers, including sauces and drink refills.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Reviewed identification for patrons before serving alcoholic drinks.
- Entered customer food orders into computer system.
- Led team in carrying out day-to-day tasks with customer service program in mind.
- Monitored customer movements and quickly cleared empty tables for future customers.
- Trained new employees to perform duties by showing how to [Task], [Task] and [Task].
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Sent orders to kitchen staff by [Action].
- Greeted newly seated guests quickly and efficiently.
- Processed customers' payments and provided receipts.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Improved quality of service [Number]% by working closely with [Type] staff and meeting customer expectations.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals.
- Prepared and served cold, hot and [Type] beverages to guests.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Successfully balanced [Task] and [Task] seamlessly without sacrificing work quality.
08/2017 to 01/2021
Bartender / WaitressHyatt Hotels Corp. － Kansas City , MO
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Increased sales of high margin menu items through effective upselling.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
06/2016 to 01/2018
Photo EditorAmy Becker Photography － City , STATE
- Negotiated licensure and ownership of photos for publication and photographers.
- Scheduled studio time for photoshoots and contacted subjects and photographers.
- Maintained camera and photography equipment and performed repairs.
- Adjusted apertures, shutter speeds and camera focus according to combinations of factors, including lighting, depth of field, subject motion and exposure speed.
- Cropped, manipulated and performed color-balance for final images.
- Improvised photographic methods and techniques.
- Monitored studio for adequate quantities of supplies.
- Set up precise photographic measurements and control equipment.
- Collaborated with clients to guarantee satisfaction with photos.
- Photographed special events, including weddings, parties and school portraits.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
01/2014 to 01/2016
WaitressPad Thai － City , STATE
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Education and Training
05/2016
High School DiplomaMount Pleasant High School － City, State
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Resume Overview
School Attended
- Mount Pleasant High School
Job Titles Held:
- Bartender/Waitress
- Bartender / Waitress
- Photo Editor
- Waitress
Degrees
- High School Diploma
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