I've always been in a fast paced work environment having to think fast and adapt.
Work very well with others and have great communication skills.
Have always been trusted closing down the stores setting alarms and securing the premises.
Handled large amounts of money including the pos work tills and lottery tills insuring accuracy.
Got used to standing on my feet for long periods of time continously cleaning/working.
Loyal and reliable worker with many years of minimal absences
Stayed with companies for years at a time.
Skills
Food safety understanding
Teardowns experience
Preparation oversight
Culinary arts background
Serving expertise
Weekly menu preparation
Opening and closing procedures
Planning and coordination
Supervision
Team management
Communications
Relationship development
Operational improvement
Organization
Problem resolution
Security systems
Customer service
Team building
Education and Training
Woodbury Senior High SchoolWoodbury, MNExpected in 06/2007 – –High School Diploma: - GPA:
Experience
St. Joe Company - Bartender Trainer Inlet Beach, FL, 08/2015 - 05/2020
Handled over $8,000 worth of cash and card transactions daily with accuracy and efficiency.
Estimated potential worker issues to produce detailed resource documentation.
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Planned and managed menus for weekly offerings and special events.
Detailed hands-on requirements for performing preventive maintenance and repairs to pos systems and safety equipment.
Redesigned training program for new employees to decrease training time by 25%.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Collaborated with trainees to bolster understanding of project management, safety and inventory waste to meet pre-established business thresholds for operation.
Supervised team of 6 employees in bar/kitchen establishment, maintaining positive and productive atmosphere to enhance employee experience.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
99 Restaurants - Server Trainer Littleton, NH, 05/2013 - 08/2015
Controlled portion sizes and garnishing for optimal cost controls.
Instructed new staff members on food handling procedures and techniques, maximizing efficiency [Number ]%.
Supervised staff preparing and serving [Number] meals per day.
Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
Calculated charges, issued table checks and collected payments from customers.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Watched new staff for concerns such as drug use and card skimming.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
Collaborated with host, bus person and cook to efficiently serve food and beverage options.
Gpm Investments - Sandwich Artist West Columbia, SC, 01/2010 - 08/2013
Maintained clean, well-organized and properly sanitized front counter area to greet customers.
Organized food preparation stations and replenished supplies regularly.
Prepared food items such as deli and hot sandwiches to meet customer specifications.
Completed efficient store opening and closing procedures each day.
Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
Discussed menu options with customers and offered proactive suggestions to meet individual needs and drive sales.
Maximized time by restocking counter supplies and condiment stations, cleaning windows and emptying trash cans during slow periods.
Stored food in designated containers and proper storage locations to prevent spoilage, cross-contamination and illnesses.
Used [Type] system and cash register to receive payments by cash, check, credit card and voucher.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Verified orders and bagged items for easy transport.
Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Conducted random audits on inventory levels to uncover variances between reported count and actual count.
Completed opening, closing and shift change tasks to promote store efficiency.
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