Customer-oriented Bartender/Server well-versed in overseeing wine, beer and liquor. Diligent in intricate restocking tasks and cleanliness. Strong team leader and staff trainer with hands-on approach.
Skills
Anticipating guest needs
Health codes compliance
Proficient in mixology
Extensive spirits knowledge
Safe serving knowledge
Marketing and sales experience
Maintaining a clean bar
Extensive beer knowledge
Employee training
Service-oriented mindset
Education and Training
Temescal Canyon High SchoolLake Elsinore, CAExpected in 06/1999 ā āGED: - GPA:
Experience
Seaworld Parks - Bartender Supervisor San Antonio, TX, 09/2020 - Current
Supervised cleanliness of guest service areas before, during and after service.
Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
Monitored daily checklists and side worksheets to keep other bar staff members on task.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Executed bar program to implement new menu rollouts, bolstering revenue.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Balanced daily registers and generated sales reports for management.
Implemented special events to boost customer numbers and profits.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Ordered inventory to meet expected demand with adequate stock.
Collected and organized daily till totals and tips.
Planned and updated menus to accommodate customer preferences.
Hoochs66 - Bartender Server City, STATE, 09/2019 - 09/2020
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
Provided exceptional service to high volume of daily customers.
Cleared table and bussed dishes to allow for quick setups.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Stocked server areas with supplies before, during and after shifts.
Set up dining room to meet hospitality and service standards.
Resolved customer concerns with friendly and knowledgeable service.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Developed strong and lasting resident relationships.
Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Implemented sanitary food handling, holding and service protocols.
Vfw 6306 - Event Coordinator City, STATE, 11/2011 - 07/2019
Organized event facility, food and beverage selections and audio-visual arrangements.
Oversaw event logistics, venue scheduling and accommodations.
Planned, coordinated and executed weddings and special events.
Maintained close communication with clients to mitigate service issues.
Coordinated vendors, timelines and budgets for events.
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