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bartender supervisor resume example with 12+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques. Dedicated Operations Manager dedicated to employing proven methods and cutting-edge technology to meet business performance expectations. Recognized for successful implementation of measures to cut costs, streamline operations and increase productivity. Detailed approach to maintaining high threshold for business operations. Focused Operations Manager adept at liaising with key clients, accounts and external business stakeholders to build rapport and drive retention. Focused on promoting safety and productivity across multiple business lines. Advanced knowledge of applying trend analysis to create value for customers and profitability for company.

Skills
  • Anticipating Guest Needs
  • Health Codes Compliance
  • Problem-Solving
  • Team Leadership
  • Staff Management
  • Staff Training
  • Goal Setting
  • Inventory Management
  • Decision Making
  • Performance Reporting
  • Customer Service
  • Policies and Procedures Implementation
  • Financial and Cash Flow Analyses
  • Staff Training and Development
  • Recruitment and Hiring
  • Records Organization and Management
  • Operations Oversight
  • Staff Scheduling
  • Customer Service Management
  • Training Management
Experience
Bartender Supervisor, 10/2017 - 06/2022
Chris Kids Lawrenceville, GA,
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Operations Manager, 11/2016 - 04/2022
Holiday Retirement Fresno, CA,
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Planned delivery routing, team workflows and promotional initiatives.
  • Improved morale and management communication by creating employee recognition and rewards practices.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Recruited, hired and trained crew members on application of projects, customer relations and customer service.
  • Guided employees on understanding and meeting changing customer needs and expectations.
  • Supported accident investigations and prepared related paperwork.
  • Conducted employee observations and documented findings.
  • Controlled departmental facilities use and approved requests for repairs or improvements.
  • Enforced federal, state, local and company rules for safety and operations.
  • Addressed customer concerns with suitable solutions.
  • Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
  • Tracked and replenished inventory to maintain par levels.
  • Collected customer fees, managed refunds and provided complete sales documentation.
General Manager, 07/2009 - 05/2016
Crane Medical Transportation City, STATE,
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Taught alertness and security tactics to reduce theft and losses.
  • Created schedules and monitored payroll to remain within budget.
  • Supervised employees through planning, assignments and direction.
  • Led employee evaluations with constructive feedback to boost performance.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Trained employees on duties, policies and procedures.
  • Administered employee discipline through verbal and written warnings.
  • Guided management and supervisory staff to promote smooth operations.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Tracked monthly sales to generate reports for business development planning.
Education and Training
Associate of Science: Nursing, Expected in 05/1997
-
Mt San Jacinto College - San Jacinto, CA
GPA:
Status -
: Nursing, Expected in
-
Saddleback College - Mission Viejo, CA
GPA:
Status -

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Resume Overview

School Attended

  • Mt San Jacinto College
  • Saddleback College

Job Titles Held:

  • Bartender Supervisor
  • Operations Manager
  • General Manager

Degrees

  • Associate of Science
  • Some College (No Degree)

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