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Bartender Shift Manager Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Motivated Bar Manager highly experienced in beer, liquor and wine. Extensive background in bartending, team leadership, and bar operations, bringing 10 years in the industry which also includes expert mixology skills to drive business growth. Focused on engaging guests by creating experiences and building relationships while honing craft. Fully dedicated to maximizing profits by properly managing inventory, cost control, and promotional strategies both from distributors and for patrons.

Experience
07/2017 to Current
Bartender Shift Manager Regal Cinemas Corporation Plattsburgh, NY,
  • Supervised cleanliness of guest service areas before, during and after service.
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Collected and organized daily till totals and tips.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained list of ride services for inebriated customers.
  • Poured wine, beer and cocktails for patrons.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Lowered liquor costs by training bar staff on precision pouring and waste reduction.
08/2012 to 06/2017
Bar Manager Levy Restaurants, Inc. Boston, MA,
  • Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor.
  • Created signature beverages to increase revenue and patron loyalty.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Prepared specialty drinks to support servers.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Poured wine, beer and cocktails for patrons.
  • Strengthened financial controls to prevent theft and lost funds.
  • Resolved escalated customer complaints to maximize satisfaction and loyalty.
  • Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
  • Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
  • Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
  • Maximized revenue by creating house-made infusions, juice and other preparations.
  • Established customer rapport by engaging in friendly conversations with customers daily.
  • Monitored cash intake to reduce discrepancies.
  • Monitored patron alcohol consumption to encourage safety.
  • Oversaw drink service at busy establishment serving over 300 guests nightly.
  • Increased revenue by promoting additional products and assisting with beverage menu.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Restocked beer and liquor regularly and after special events.
  • Drafted operational manuals and created food and liquor inventory systems.
  • Analyzed demographics and adapted designs and menus to targeted market.
  • Reorganized bar stations to streamline service flow.
  • Maintained list of ride services for inebriated customers.
  • Planned and updated menus to accommodate customer preferences.
  • Decreased overhead by evaluating vendors and pursuing favorable pricing.
  • Increased profits by overseeing inventory and strategically increasing menu prices.
  • Interviewed, hired and trained staff to improve customer retention and bolster sales.
09/2011 to 07/2012
Bartender 99 Restaurants Weymouth, MA,
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Maintained list of ride services for inebriated customers.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Poured wine, beer and cocktails for patrons.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Neatly sliced and pitted fruit or garnishing drinks.
Education and Training
Expected in 05/2007
High School Diploma:
Perry Meridian High School - Indianapolis, IN
GPA:
Skills
  • Employee training
  • Mixology
  • Staff training and development
  • Recruiting
  • Inventory and purchasing

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Resume Overview

School Attended
  • Perry Meridian High School
Job Titles Held:
  • Bartender Shift Manager
  • Bar Manager
  • Bartender
Degrees
  • High School Diploma

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