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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Detail-oriented Bar Back offering proven customer service skills, strong work ethic. Experienced working banquets and large-scale events.

Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication.

Friendly Bartender with expertise in concocting cocktail drinks and alcoholic beverages. Familiarity with numerous drinking-making techniques. Maintains composure when under pressure and tending. To large volume of patrons more than 10 years of experience in providing customers with superior service.

Reliable and hardworking bartender works autonomously or in teams to serve large crowds. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Restaurant Manager with more than 10 year career at successful establishments. Skilled provider of excellent service. Perfect attendance and attention to detail.

Customer-centric, team-oriented. Bartender. Educated in business operations, Ready to use my skills to be a team player for the overall success of this establishment. Dependable trust worthy and driven for success.

Skills
  • Safe serving knowledge
  • Outstanding customer service
  • Anticipating guest needs
  • Maintaining glassware stock
  • Health codes compliance
  • Proficient in mixology
  • Alcohol ordering
  • Organizational ability
  • Balancing the cash register
  • Elegant garnish station setup
  • Maintaining a clean bar
  • Service-oriented mindset
  • Employee training
  • Excellent judgment
  • Cash register operation
  • Courteous
  • Outgoing personality
Education and Training
University of Arizona Global Davenport, IA Expected in : Counseling Psychology - GPA :
Pocahontas High School Pocahontas, AR Expected in High School Diploma : - GPA :
Black River Technical College Pocahontas, AR Expected in 12/1992 High School Diploma : - GPA :
Health And Human Services Davenport , IA Expected in Servesafe Managers Certificate : - GPA :
Servesafe Davenport , IA Expected in 09/2018 : Manager Certificate - GPA :

Certificate good till 2024

Experience
Regal Cinemas Corporation - Bartender Shift Manager
Port Richey, FL, 06/2019 - 12/2020
  • Upsold customers from shelf to premium brands to help boost sales.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Executed [Type] bar program to implement new menu rollouts, bolstering revenue.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Implemented special events to boost customer numbers and profits.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Planned and updated menus to accommodate customer preferences.
Resthaven - Kitchen Manager
Holland, MI, 11/2016 - 12/2018
  • Estimated potential worker issues to produce detailed resource documentation.
  • Collaborated with server trainees to document and resolve potential customer concerns to drive brand satisfaction and loyalty.
  • Directed team to expertly handle customer order requests and service issues, directly contributing to restaurant's stellar reputation across [Location].
Regal Cinemas Corporation - Bartender Shift Manager
Poulsbo, WA, 05/2014 - 03/2016
  • Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling [Task].
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Executed [Type] bar program to implement new menu rollouts, bolstering revenue.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Implemented special events to boost customer numbers and profits.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Ordered inventory to meet expected demand with adequate stock.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained list of ride services for inebriated customers.
  • Planned and updated menus to accommodate customer preferences.
  • Produced and balanced daily and weekly sales reports.
  • Lowered liquor costs by training bar staff on precision pouring and waste reduction.

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Resume Overview

School Attended

  • University of Arizona Global
  • Pocahontas High School
  • Black River Technical College
  • Health And Human Services
  • Servesafe

Job Titles Held:

  • Bartender Shift Manager
  • Kitchen Manager
  • Bartender Shift Manager

Degrees

  • Some College (No Degree)
  • High School Diploma
  • High School Diploma
  • Servesafe Managers Certificate

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