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bartender shift manager resume example with 10+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Customer-oriented Bartender offering 7 year background preparing and serving alcoholic drinks. Versed in maintaining liquor stock, keeping bar clean and assessing customer needs. Friendly and upbeat individual possessing outstanding dexterity coupled with first-rate multitasking and customer service abilities.

Skills
  • Alcohol ordering
  • Health codes compliance
  • Safe serving knowledge
  • Suggestive selling
  • Anticipating guest needs
  • Cash and credit transactions
  • Balancing the cash register
  • Cash register operation
  • Maintaining a clean bar
  • Employee training
  • Extensive beer knowledge
  • Courteous
  • Food preparation
  • Service-oriented mindset
  • Food service
Experience
01/2018 to 04/2020 Bartender Shift Manager Monarch Casino Black Hawk | Reno, NV,
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Supervised cleanliness of guest service areas before, during and after service.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Balanced daily registers and generated sales reports for management.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Poured wine, beer and cocktails for patrons.
  • Collected and organized daily till totals and tips.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
09/2012 to 01/2017 Bartender Shift Manager Monarch Casino Black Hawk | Black Hawk, CO,

Organized scheduling for employees, responsible for communicating needs of the bar and employees to owner of the business, ordered and maintained inventory for bar business, fielded complaints from staff as well as patrons.

  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Supervised cleanliness of guest service areas before, during and after service.
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling [Task].
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Collected and organized daily till totals and tips.
09/2009 to 05/2010 Delivery Driver Doordash | Baraboo, WI,

Worked in-shop answering phones, taking orders, preparing and packaging food, delivering food to customers, all while being in charge of a daily till that was balanced at the end of each shift. Cleaning procedures during the shift as well as closing down the restaurant three to four times a week.

09/2005 to 09/2008 Shift Manager Buffalo Wild Wings | El Centro, CA,
  • Upheld company standards and compliance requirements for operations.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Taught staff upselling techniques to meet revenue targets.
  • Reported employee behavioral issues, losses and customer complaints to upper-level management.
  • Helped employees accomplish tasks during peak periods.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Directed and led employees and team members on effective operations, methods and procedures.
  • Directed employees through daily routines.
  • Handled customer complaints, questions and inquiries.
  • Managed cash positions and made bank deposits.
  • Counted out cash drawers at end of each shift and logged profits into computer system.
  • Managed inventory and ordered new products when inventory was running low.
  • Trained new employees on company policies, procedures, techniques and customer service standards.
Education and Training
Expected in 05/2010 to to Associate of Science | General Studies Lewis And Clark Community College, Godfrey, IL GPA:
Expected in 05/2006 to to High School Diploma | Alton High School , Alton, IL, GPA:

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Resume Overview

School Attended

  • Lewis And Clark Community College
  • Alton High School

Job Titles Held:

  • Bartender Shift Manager
  • Bartender Shift Manager
  • Delivery Driver
  • Shift Manager

Degrees

  • Associate of Science
  • High School Diploma

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