- , , 100 Montgomery St. 10th Floor
- (555) 432-1000
- resumesample@example.com
Dedicated Bartender Shift Manager overseeing front of house operations. Devoted to food quality, recipe adherence and consistency with strong grasp of health and sanitation requirements. Successful at modeling standards of service to support quality staff execution. Hands-on Lead Bartender successful at consistently delivering highest quality service. Fast and efficient worker goes extra mile to sell more and keep customers satisfied. Well-versed in specialty drink preparation, including specialty drinks. Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication.
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Mcdonald's – Castle Rock, WA,
Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
- Supervised cleanliness of guest service areas before, during and after service.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
- Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling [Task].
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Implemented special events to boost customer numbers and profits.
Kona Grill Inc. – San Antonio, TX,
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Upsold customers from shelf to premium brands to help boost sales.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Interacted with customers, completed transactions and maintained work areas according to relevant professional standards and codes.
- Kept supplies stored in proper locations according to health code standards.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Introduced new seasonal and special events menu items to successfully increase monthly sales.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Drafted operational manuals and created food and liquor inventory systems
O'charley's – Fultondale, AL,
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Monitored cash intake to reduce discrepancies.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Implemented special events to boost customer numbers and profits.
- Increased revenue by promoting additional products and assisting with beverage menu.
- Increased profits by overseeing inventory and strategically increasing menu prices.
- Planned and updated menus to accommodate customer preferences.
- Created signature beverages to increase revenue and patron loyalty.
- Strategized business by collecting guest feedback for process improvements.
- Restocked beer and liquor regularly and after special events.
- Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
O'charley's – Grove City, OH,
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Monitored cash intake to reduce discrepancies.
- Resolved escalated customer complaints to maximize satisfaction and loyalty.
- Complied with health codes, sanitation requirements and license regulations while streamlining productivity initiatives.
- Restocked beer and liquor regularly and after special events.
- Monitored patron alcohol consumption to encourage safety.
- Mitigated health risks and reduced safety hazards by creating cleaning schedules, restocking items and sanitizing equipment.
- Strengthened financial controls to prevent theft and lost funds.
- Analyzed demographics and adapted designs and menus to targeted market.
Western Kentucky University - Bowling Green, KY
Ivy Tech Community College of Indiana - Indianapolis, IN
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School Attended
- Western Kentucky University
- Ivy Tech Community College of Indiana
Job Titles Held:
- Bartender Shift Manager
- Bartender
- Restaurant Bar Manager
- Restaurant Bar Manager
Degrees
- Some College (No Degree)
- Some College (No Degree)
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