Bartender Shift Manager Resume Example Third Base Bar & Grill

BARTENDER SHIFT MANAGER

Professional Summary

Experienced and dependable Bartender with a strong history of working across the hospitality sector. Well known for delivering prompt, friendly service and for preparing and presenting food and drinks to uncompromisingly meet company standards. Communicates, leads and directs bar staff on all levels of service and efficiently handles and corrects customer complaints to help operation run efficiently. Supervises multiple aspects of supplying, running and operating bar to provide positive customer experiences.

Skills

Classic cocktails
Changing beer kegs
Ordering bar supplies
Liquor, beer and wine knowledge
Preparing garnishes
Knowledge of craft and microbrews
Responsible alcohol service
Clear and effective communication
POS
Hospitality service expertise
Highly reliable
Cash register operation

Attending multiple customers
Basic math
Handling difficult customers
Beverage preparation
Food running
Engaging personality
Inventory
Staff Management
New hire training
Sales expertise
Group reservations management
Food preparation and safety

Work History

Bartender Shift Manager | Third Base Bar & Grill - LaPorte, Indiana

Upsold daily specials and beverage promotions to exceed daily sales goals.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
Created balanced shift schedules to keep bar reasonably staffed during peak periods and maximize earnings for bartenders.
Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Oversaw and monitoredall cash drawers and reconciled drawers against cash register reports at close of business.

Server | Brewster's Italian Cafe - New Buffalo, Michigan

Kept register accurate through correct billing, payment processing and cash management practices.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Prepared beverages and filled food orders for customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings.
Greeted and maintained relationships with regular customers.
Checked identification to enforce age regulations for alcoholic beverages.

Bartender | Moods Pub - Portage, Indiana

Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
Set up bar for operation, obtained cash bank and stocked service bar.
Requested official identification for purchases and verified details, consistently meeting strict legal standards of underage sales.
Received beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
Accurately closed out cash register and prepared cashier report.

Education

Illiana Christian , Lansing, ILHigh School Diploma:

Brown Mackie College, Michigan City, iNParalegal Studies

Resume Overview

Companies Worked For:

Third Base Bar & Grill
Brewster's Italian Cafe
Moods Pub

School Attended

Illiana Christian
Brown Mackie College

Job Titles Held:

Bartender Shift Manager
Server
Bartender

Degrees

High School Diploma :
Paralegal Studies

Bartender Shift Manager Resume Example

Resume Score: 80%

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