Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Dedicated Bartender Shift Manager overseeing front of house operations. Devoted to food quality, recipe adherence and consistency with strong grasp of health and sanitation requirements. Successful at modeling standards of service to support quality staff execution. Ready to bring high energy, early intervention knowledge and dedication to preschoolers. Focused on planning diverse activities and experiences to enrich learning and promote individual growth. Encouraging, upbeat and motivated to positively impact every student. Early Childhood Teacher specializing in child psychology and development. Recognizes importance of parent-child bond and believes in regularly communicating with each parent. Proponent of collaboratively enhancing each student's educational journey.

  • Outstanding customer service
  • Extensive spirits knowledge
  • Anticipating guest needs
  • Safe serving knowledge
  • Health codes compliance
  • Courteous
  • Food service
  • Outgoing personality
  • Excellent judgment
  • Cash and credit transactions
  • Employee training
  • Able to stand 12-15 hours
  • Organizational ability
  • Multilingual in Spanish
  • Service-oriented mindset
  • Basic accounting
Bartender Shift Manager, 10/2014 - Current
99 Restaurants Stratford, CT,
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
  • Monitored daily checklists and side worksheets to keep servers and other staff members on task.
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Supervised cleanliness of guest service areas before, during and after service.
  • Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling situations.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Trained various new bartenders to increase knowledge of drink preparation and upselling techniques.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Executed bar program to implement new menu rollouts, bolstering revenue.
Manager, 05/2009 - 06/2013
University Of Tennessee Medical Center Knoxville, TN,
  • Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
  • Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
  • Enhanced profits by improving oversight of inventory use and strategically increasing costs of select menu items.
  • Monitored cash intake to eliminate discrepancies.
  • Interviewed, hired and trained staff on bar practices, customer service standards and productivity strategies which improved customer retention and bolstered sales.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Controlled labor costs by adjusting schedules and workflows to better align with individual strengths and expected customer demands.
  • Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Maintained facility compliance with health codes, sanitation requirements and license regulations while streamlining productivity initiatives to comply with restaurant protocols.
  • Set effective employee schedules, maintaining coverage at peak times and minimizing labor costs.
Daycare Assistant, 02/2008 - 05/2009
North Country Academy Kissimmee, FL,
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Managed crafts and other hands-on activities to engage kids and promote development.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Improved group and individual behavior by employing positive management strategies.
  • Secured indoor and outdoor premises to protect children under care.
  • Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
  • Attended to lunch periods to help children open food packages and monitor activities
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Enforced rules to teach manners and maintain safe environment.
  • Tutored and mentored school children to provide additional learning opportunities.
  • Recorded information about behavior, food service and medication dispensing.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
Education and Training
Bachelor of Arts: History, Expected in 12/2017
The University Of Texas Rio Grande Valley - Edinburg, TX
Associate of Arts: Early Childhood Education, Expected in 05/2015
Texas Southmost College - Brownsville, TX

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Resume Overview

School Attended

  • The University Of Texas Rio Grande Valley
  • Texas Southmost College

Job Titles Held:

  • Bartender Shift Manager
  • Manager
  • Daycare Assistant


  • Bachelor of Arts
  • Associate of Arts

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