Bartender Shift Manager Resume Example
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BARTENDER SHIFT MANAGER
Summary
I've been very lucky to be blessed with being an extrovert. I've always loved dealing with people and being part of a Management Team. It started when I participated in Public Speaking at Kentucky Wesleyan College for 4 years from 1986-1990. I've witnessed and understand the joy and frustration from various customers in my 3 main jobs from 1992 to present.
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
I've been lucky enough to carry a job for an extended period of time. Once I get an opportunity, I stay and carry that opportunity toward the future, for myself, and the Company.
Skills
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Experience
Bartender Shift Manager
Corpus Christi , TXMcdonald's/Jun 2019 to Current
Corpus Christi , TXMcdonald's/Jun 2019 to Current
- Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
- Mitigated behavioral issues and liability related to customers' excessive drinking by [Action].
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Promoted customer safety by maintaining current list of available ride services for inebriated customers.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Checked identification of customers to verify age requirements needed for purchase of alcohol.
- Monitored bar inventory and promptly restocked low items before depletion.
- Collected and organized more than $[Amount] in gross revenue and tips on [Timeframe] basis.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Bar Manager
Phoenix , AZLgo Hospitality/Jan 2015 to Jun 2019
Phoenix , AZLgo Hospitality/Jan 2015 to Jun 2019
- Maintained tight financial controls with highly accurate daily registers.
- Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
- Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Controlled labor costs by adjusting schedules and workflows to better align with individual strengths and expected customer demands.
- Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
- Enhanced profits by improving oversight of inventory use and strategically increasing costs of select menu items.
- Worked with management to plan and implement special events to boost customer numbers and profits.
- Devised unique events and special promotions, including [Type] event to drive sales.
- Monitored cash intake to eliminate discrepancies.
Assistant Manager
Hilton , NYWegmans Food Markets/May 2002 to Jan 2016
Hilton , NYWegmans Food Markets/May 2002 to Jan 2016
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Planned and prepared workflow schedules, delegating tasks for 50 member team.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Cultivated customer loyalty by training team members in industry-leading service standards.
- Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
- Supported sales management initiatives to optimize business development.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Managed personnel scheduling, facilitating adequate coverage to meet demand.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Golf Course Pro/Manager
City , STATEDoe Valley Golf Club/Jul 1992 to Dec 2001
City , STATEDoe Valley Golf Club/Jul 1992 to Dec 2001
- Led employee performance reviews and discussed improvement strategies with each team member.
- Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
- Executed new training initiative to improve skills and develop leaders from within.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Supervised [Type] department with over [Number] employees and $[Number][Type] budget.
- Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
- Trained current employees on additional job positions to maintain coverage of roles at all times.
- Determined efficient work schedules for team on [Timeframe] basis to keep project moving and each shift properly staffed.
- Analyzed employee workloads to meet seasonal fluctuation needs.
- Coached new team members on job tasks and performance strategies.
- Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
- Set and administered annual operating budget, consistently maintaining controls and preventing overages.
- Greeted and assisted all customers daily in high-traffic retailer.
- Decreased costs by negotiating with vendors and suppliers for better prices.
Education and Training
Bachelor of Arts: Mass CommunicationsKentucky Wesleyan CollegeMay 1990City, State
Additional Information
I was proud to be 1 of 11 students out of a 376 graduating class at Louisville Male High School to have Perfect Attendance in all 4 Years, Graduating in 1986.
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Resume Strength
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- Word choice
- Measurable results
- Strong summary
Resume Overview
School Attended
- Kentucky Wesleyan College
Job Titles Held:
- Bartender Shift Manager
- Bar Manager
- Assistant Manager
- Golf Course Pro/Manager
Degrees
- Bachelor of Arts : Mass Communications
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