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Bartender Shift Manager Resume Example

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BARTENDER SHIFT MANAGER
Summary

I've been very lucky to be blessed with being an extrovert. I've always loved dealing with people and being part of a Management Team. It started when I participated in Public Speaking at Kentucky Wesleyan College for 4 years from 1986-1990. I've witnessed and understand the joy and frustration from various customers in my 3 main jobs from 1992 to present.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

I've been lucky enough to carry a job for an extended period of time. Once I get an opportunity, I stay and carry that opportunity toward the future, for myself, and the Company.

Skills
  • Safe serving knowledge
  • Outstanding customer service
  • Anticipating guest needs
  • Team building
  • Administrative support
Experience
Bartender Shift Manager
Brandenburg, KYRoger Kearton/Jun 2019 to Current
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Mitigated behavioral issues and liability related to customers' excessive drinking by [Action].
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Collected and organized more than $[Amount] in gross revenue and tips on [Timeframe] basis.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Bar Manager
Brandenburg, KYTina Durham/Tina's Horseshoe/Jan 2015 to Jun 2019
  • Maintained tight financial controls with highly accurate daily registers.
  • Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
  • Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Controlled labor costs by adjusting schedules and workflows to better align with individual strengths and expected customer demands.
  • Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
  • Enhanced profits by improving oversight of inventory use and strategically increasing costs of select menu items.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Devised unique events and special promotions, including [Type] event to drive sales.
  • Monitored cash intake to eliminate discrepancies.
Assistant Manager
New Albany, INCharitable Resource Foundation Inc./May 2002 to Jan 2016
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Planned and prepared workflow schedules, delegating tasks for 50 member team.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Supported sales management initiatives to optimize business development.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
Golf Course Pro/Manager
Brandenburg, KYDoe Valley Golf Club/Jul 1992 to Dec 2001
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Supervised [Type] department with over [Number] employees and $[Number][Type] budget.
  • Consistently met financial targets with close monitoring of expenses, labor hours and supply use.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Determined efficient work schedules for team on [Timeframe] basis to keep project moving and each shift properly staffed.
  • Analyzed employee workloads to meet seasonal fluctuation needs.
  • Coached new team members on job tasks and performance strategies.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Decreased costs by negotiating with vendors and suppliers for better prices.
Education and Training
Bachelor of Arts: Mass CommunicationsKentucky Wesleyan CollegeMay 1990Owensboro, KY
Additional Information

I was proud to be 1 of 11 students out of a 376 graduating class at Louisville Male High School to have Perfect Attendance in all 4 Years, Graduating in 1986.

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Resume Overview

Companies Worked For:

  • Roger Kearton
  • Tina Durham/Tina's Horseshoe
  • Charitable Resource Foundation Inc.
  • Doe Valley Golf Club

School Attended

  • Kentucky Wesleyan College

Job Titles Held:

  • Bartender Shift Manager
  • Bar Manager
  • Assistant Manager
  • Golf Course Pro/Manager

Degrees

  • Bachelor of Arts : Mass Communications

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