LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Receptionist with over 5 years' experience working in both the public and private sectors. Diplomatic, personable, and adept at managing sensitive situations. Highly organized, self-motivated, and proficient with computers.

Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.

Skills
  • Organization and efficiency
  • Business operations understanding
  • Office equipment operations
  • Recordkeeping and bookkeeping
  • Meticulous and organized
  • Document control
  • Flexible
  • Security understanding
  • Multitasking ability
  • Data entry
  • PC proficient
  • Service-oriented mindset
  • Microsoft Office
  • Administrative support
  • Conflict management
  • Team collaboration
  • Package and mail receipt
  • Cash transactions
  • Email and telephone decorum
  • Office supplies ordering
  • Oral and writing communication
  • Meeting arrangements
  • Issue handling
  • Recordkeeping
  • Administrative skills
  • Front office management
  • Appointment confirmation
  • Listening skills
  • Customer assistance and interaction
  • Hospitality services
  • Call routing
Experience
02/2010 to 09/2015
Bartender Shift Manager Monarch Casino Black Hawk Reno, NV,
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Managed daily administration and operations of beverage department, answering question and monitoring task prioritization.
  • Handled escalated customer complaints to provide full resolutions and promote loyalty.
  • Performed general cashiering duties, such as authorizing payments and collecting on tabs.
  • Maintained spotless, well-stocked bar organized and ready for any customer demand.
  • Maintained tight financial controls with highly accurate daily registers.
  • Interviewed, hired and trained new bartenders to educate on all aspects of job, including garnish preparation, sanitation, drink preparation and customer service.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Ordered and maintained inventory of bar products and ingredients, including liquor, beer, soft drinks and garnishes.
  • Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
  • Cleaned establishment, printed sales reports, counted cash drawers, and took inventory to prepare bar for next shift.
01/2013 to 08/2015
Shift Supervisor Sterigenics Santa Teresa, NM,
  • Assisted store management with meeting standards of service and quality in daily operations.
  • Performed store opening and closing procedures, including setting up registers and checking products.
  • Answered and resolved customer questions and concerns.
  • Completed opening and closing duties to facilitate business operations.
05/2007 to 03/2009
Receptionist Flatiron Construction Corp. Clayton, NC,
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Prepared, compiled and filed documents as well as reports presented to various parties.
  • Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.
  • Answered telephones and directed calls to appropriate staff members.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Gathered, sorted, distributed and sent mail and packages.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Organized and booked travel plans and itineraries, including transportation and overnight accommodations clients, staff and leaders.
  • Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Provided administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
08/2006 to 12/2008
Receptionist Flatiron Construction Corp. Houston, TX,
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Gathered, sorted, distributed and sent mail and packages.
  • Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Implemented new recordkeeping and documenting systems to improve organization and traceability.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Provided information to callers and drafted office emails.
Education and Training
Expected in 09/2009
GED:
Turtle Mountain Community College - Belcourt, ND
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume scorecould be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

resume Strength

  • Clear Contact Info
  • Completeness
  • Formatting
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended

  • Turtle Mountain Community College

Job Titles Held:

  • Bartender Shift Manager
  • Shift Supervisor
  • Receptionist
  • Receptionist

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: