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Bartender Shift Manager Resume Example

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BARTENDER SHIFT MANAGER
Professional Summary

Professional Bartender with extensive knowledge of spirits and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Award-winning bartender known for expert sales skills and consistent delivery of popular cocktails. Expedient drink-maker with 25 years of experience in delivering excellent service and cultivating loyal clientele. Capable of conducting opening and closing activities, including cleaning and restocking bar.

Skills
  • Classic cocktails
  • Changing beer kegs
  • Food running
  • Preparing garnishes
  • Inventory
  • Knowledge of craft and microbrews
  • Ordering bar supplies
  • Basic math
  • Menu memorization
  • Cash Management
  • Scheduling
  • Customer retention
  • Team building
  • Customer Service
  • Inventory Management
  • Administrative support
Work History
Bartender Shift Manager, 03/2005 to Current
Fools Gold Saloon – Webberville, MI
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained accurate cash drawer of $1000 per shift.
  • Requested official identification for alcoholic purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Poured and prepared mixed drinks for over 50 customers daily and created new libations drawing in clientele.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Prepared garnishes by evenly slicing and pitting fruits.
  • Prepared custom drink orders by accurately measuring and mixing house ingredients.
  • Handled $1000 cash on daily basis, which built trustworthiness and loyalty with owners.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Waited on up to 12 customers at bar a-table41-table bar area.
Bar Manager, 11/1999 to 01/2005
Wooden Nickel Saloon – Dansville, MI
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
  • Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
  • Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
  • Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Checked ID cards and verified bar guests were of legal age.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing % improvement over prior onboarding process.
  • Closed out cash register with 98% accuracy and prepared cashier report.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Determined business needs by acquiring client feedback for process improvements.
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Poured and prepared mixed drinks for over 100 customers daily and created new libations drawing in clientele.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 98% accuracy.
  • Guaranteed optimal beverage stock by assessing weekly inventory and collaborating with owners for corrective action planning to limit expenses.
Great Lakes Trucking, 07/1997 to 11/1999
Heather Cunningham – Perry, MI
  • Contributed to team results in fast-paced trucking environments.
  • Supported needs of owners with skill and efficiency.
  • Handled several calls per hour to address customer inquiries and concerns.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Followed all policies, regulations, dress codes and schedules.
Education
Diploma: General StudiesWebberville High School - Webberville, MI
Certifications

ServSafe

TAM Certified

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Resume Overview

Companies Worked For:

  • Fools Gold Saloon
  • Wooden Nickel Saloon
  • Heather Cunningham

School Attended

  • Webberville High School

Job Titles Held:

  • Bartender Shift Manager
  • Bar Manager
  • Great Lakes Trucking

Degrees

  • Diploma : General Studies

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