Bartender Shift Manager Resume Example
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BARTENDER SHIFT MANAGER
Professional Summary
Professional Bartender with extensive knowledge of spirits and intuitive ability to engage customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Award-winning bartender known for expert sales skills and consistent delivery of popular cocktails. Expedient drink-maker with 25 years of experience in delivering excellent service and cultivating loyal clientele. Capable of conducting opening and closing activities, including cleaning and restocking bar.
Skills
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Work History
Bartender Shift Manager, 03/2005 to Current
99 Restaurants – Taunton , MA
99 Restaurants – Taunton , MA
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Maintained accurate cash drawer of $1000 per shift.
- Requested official identification for alcoholic purchases and verified details, consistently meeting strict legal standards of underage sales.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Poured and prepared mixed drinks for over 50 customers daily and created new libations drawing in clientele.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Prepared garnishes by evenly slicing and pitting fruits.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Handled $1000 cash on daily basis, which built trustworthiness and loyalty with owners.
- Took customer orders and capitalized on opportunities to sell special beverage and food options.
- Waited on up to 12 customers at bar a-table41-table bar area.
Bar Manager, 11/1999 to 01/2005
Marriott Vacations Worldwide – Delray Beach , FL
Marriott Vacations Worldwide – Delray Beach , FL
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
- Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Checked ID cards and verified bar guests were of legal age.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing % improvement over prior onboarding process.
- Closed out cash register with 98% accuracy and prepared cashier report.
- Improved customer service rankings by resolving issues quickly and accurately.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Determined business needs by acquiring client feedback for process improvements.
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Poured and prepared mixed drinks for over 100 customers daily and created new libations drawing in clientele.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining 98% accuracy.
- Guaranteed optimal beverage stock by assessing weekly inventory and collaborating with owners for corrective action planning to limit expenses.
Great Lakes Trucking, 07/1997 to 11/1999
Heather Cunningham – City , STATE
Heather Cunningham – City , STATE
- Contributed to team results in fast-paced trucking environments.
- Supported needs of owners with skill and efficiency.
- Handled several calls per hour to address customer inquiries and concerns.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained excellent attendance record, consistently arriving to work on time.
- Completed clerical tasks such as filing, copying and distributing mail.
- Followed all policies, regulations, dress codes and schedules.
Education
Diploma: General StudiesWebberville High School - City, State
Certifications
ServSafe
TAM Certified
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Resume Overview
School Attended
- Webberville High School
Job Titles Held:
- Bartender Shift Manager
- Bar Manager
- Great Lakes Trucking
Degrees
- Diploma : General Studies
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