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Bartender/Server Trainer Resume Example

Resume Score: 80%

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BARTENDER/SERVER TRAINER
Summary

Experienced Bartender and Server with wide-range history in the service industry. Strong ability to improve team performance and grow bar sales through exceptional customer service and leadership skills.

Skills
  • Extensive spirits knowledge
  • Suggestive selling
  • Proficient in mixology
  • Safe serving knowledge
  • Outstanding customer service
  • Extensive wine knowledge
  • Extensive beer knowledge
  • Organizational ability
  • Marketing and sales experience
  • Employee training
  • High-volume dining
  • Point of Sale (POS) system operations
  • Reliable and trustworthy
Experience
Company Name | City, StateBartender/Server Trainer06/2020 - Current
  • Part of the opening team for the Pier that opened in St. Pete summer of 2020.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Managed up to 25 customers per shift while simultaneously assisting 10 restaurant servers.
  • Trained 9 new bartenders to increase knowledge of drink preparation and upselling techniques.
  • Offered recommendations to guests to generate higher sales, while building a relationship to bring back regulars.
  • Upsold customers from shelf to premium brands to help boost sales.
Company Name | City, StateBartender02/2016 - 11/2019
  • Ordered and maintained bar inventory to decrease loss prevention and increase daily and weekly sales.
  • Provided high quality service that was quick, friendly, and consistent.
  • Opening and closing duties.
  • Maintained accurate and helpful knowledge of menus for both food and beverages.
  • Effectively communicated with management, host, and kitchen staff regarding special occasions, food allergies, or negative feedback to maximize guest satisfaction.
  • Acquired exceptional interpersonal skills, patience, and a diligent work ethic.
  • Made product recommendations to customers based on preference, food pairings and special promotions to generate increase in sales.
  • Stocked bar with beer, wine, liquor and related supplies.
Company Name | City, StateClient Relationship Manager12/2017 - 03/2019
  • Worked closely with the VP of Sales and helped him maximize business from his current client base.
  • Help to build and strengthen new and existing relationships with OEM's and CM's Purchasing Managers and Buyers.
  • Monitored and tracked all incoming and outgoing shipments.
  • Send inspection reports to customer and follow up on approvals.
  • Maintained long-term, profitable relationships with clients through problem solving, issue resolution and recommendation of new products and services.
  • Established new and maintained existing client relationships by cultivating open and positive dialogue, delivering high-quality service and following up after sales close.
  • Achieved client loyalty through quality, productivity, service and proactive management.
Company Name | City, StateEvents Coordinator01/2015 - 06/2017
  • Marketed and publicized concerts and other special events in social calendars.
  • Designed and maintained spreadsheets documenting vendor, facility and guest information.
  • Coordinated vendors, timelines and budgets for events.
Company Name | City, StateShift Leader01/2015 - 02/2017
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Helped launch the new Lunch Menu in July 2016, and lead the training for all staff.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Daytime Shift lead for lunch, performing all front of house duties with manager on duty.
  • Night time bartender, assisting with closing duties for front of house including cash handling from all servers.
  • Lead banquet server for all pharmaceutical dinner parties and holiday parties.
Company Name | City, StateHostess/Food Runner/Server08/2013 - 12/2016
  • Attended weekly educational wine and liquor classes.
  • Suggested weekly specials to improve overall sales.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
Education and Training
Les Mills | City
  • Fitness Certification
USF | CityBachelor of Science
  • Health
WSET
  • Level 1 Wine Certification
Activities and Honors
  • Exercising
  • Learning about wine
  • Cooking
Interests
  • Reading
  • Writing
  • Travel
  • Photography
  • Food
  • Wine
  • Fitness
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

School Attended

  • Les Mills
  • USF
  • WSET

Job Titles Held:

  • Bartender/Server Trainer
  • Bartender
  • Client Relationship Manager
  • Events Coordinator
  • Shift Leader
  • Hostess/Food Runner/Server

Degrees

  • Bachelor of Science

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