Bartender/Server Trainer Resume Example
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BARTENDER/SERVER TRAINER
Summary
Experienced Bartender and Server with wide-range history in the service industry. Strong ability to improve team performance and grow bar sales through exceptional customer service and leadership skills.
Skills
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Experience
Xanterra Parks & Resorts | Miami , FLBartender/Server Trainer06/2020 - Current
- Part of the opening team for the Pier that opened in St. Pete summer of 2020.
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Managed up to 25 customers per shift while simultaneously assisting 10 restaurant servers.
- Trained 9 new bartenders to increase knowledge of drink preparation and upselling techniques.
- Offered recommendations to guests to generate higher sales, while building a relationship to bring back regulars.
- Upsold customers from shelf to premium brands to help boost sales.
Broadridge | Manila , ARBartender02/2016 - 11/2019
- Ordered and maintained bar inventory to decrease loss prevention and increase daily and weekly sales.
- Provided high quality service that was quick, friendly, and consistent.
- Opening and closing duties.
- Maintained accurate and helpful knowledge of menus for both food and beverages.
- Effectively communicated with management, host, and kitchen staff regarding special occasions, food allergies, or negative feedback to maximize guest satisfaction.
- Acquired exceptional interpersonal skills, patience, and a diligent work ethic.
- Made product recommendations to customers based on preference, food pairings and special promotions to generate increase in sales.
- Stocked bar with beer, wine, liquor and related supplies.
Actioniq | New York , NYClient Relationship Manager12/2017 - 03/2019
- Worked closely with the VP of Sales and helped him maximize business from his current client base.
- Help to build and strengthen new and existing relationships with OEM's and CM's Purchasing Managers and Buyers.
- Monitored and tracked all incoming and outgoing shipments.
- Send inspection reports to customer and follow up on approvals.
- Maintained long-term, profitable relationships with clients through problem solving, issue resolution and recommendation of new products and services.
- Established new and maintained existing client relationships by cultivating open and positive dialogue, delivering high-quality service and following up after sales close.
- Achieved client loyalty through quality, productivity, service and proactive management.
Giant Eagle, Inc. | Uniontown , PAEvents Coordinator01/2015 - 06/2017
- Marketed and publicized concerts and other special events in social calendars.
- Designed and maintained spreadsheets documenting vendor, facility and guest information.
- Coordinated vendors, timelines and budgets for events.
Roy’s Hawaiian Fusion Cuisine | City , STATEShift Leader01/2015 - 02/2017
- Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
- Helped launch the new Lunch Menu in July 2016, and lead the training for all staff.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Daytime Shift lead for lunch, performing all front of house duties with manager on duty.
- Night time bartender, assisting with closing duties for front of house including cash handling from all servers.
- Lead banquet server for all pharmaceutical dinner parties and holiday parties.
Charley’s Steak House | City , STATEHostess/Food Runner/Server08/2013 - 12/2016
- Attended weekly educational wine and liquor classes.
- Suggested weekly specials to improve overall sales.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
Education and Training
Les Mills | City
- Fitness Certification
USF | CityBachelor of Science
- Health
WSET
- Level 1 Wine Certification
Activities and Honors
- Exercising
- Learning about wine
- Cooking
Interests
- Reading
- Writing
- Travel
- Photography
- Food
- Wine
- Fitness
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Resume Overview
School Attended
- Les Mills
- USF
- WSET
Job Titles Held:
- Bartender/Server Trainer
- Bartender
- Client Relationship Manager
- Events Coordinator
- Shift Leader
- Hostess/Food Runner/Server
Degrees
- Bachelor of Science
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