, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Take-charge professional delivering team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes accounting, accounts payable, invoicing, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Skills
Customer service
Relationship development
Inventory management
Planning and coordination
Business operations
Project organization
Communications
Problem resolution
Supervision
Organization
Inbound and outbound calling
Quality assurance controls
Call center experience
Sales expertise
Business development understanding
Problem-solving abilities
High-energy attitude
Adaptive team player
Microsoft Office expertise
Conflict mediation
Quality control
Courteous demeanor
Active listening
Shipping and receiving understanding
Experience
Bartender/Server Trainer, 11/2011 - 11/2014 Smith Senior Living – Orland Park, IL,
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Monitored patrons to keep alcohol consumption in designated areas.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Prepared and served over 400 drinks per shift in high-volume fine-dining/casual environment.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Collected and organized more than $2500 in gross revenue and tips on nightly basis.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Upsold customers from shelf to premium brands to help boost sales.
Prepared over 400 mixed drinks and poured wine, beer and nonalcoholic beverages for average of 200 patrons per shift.
Stocked bar with beer, wine, liquor and related supplies.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Engaged in small talk with patrons to build rapport and earn repeat business.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Helped drive average ticket increases of 20% by upselling customers from shelf to premium brands.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Made product recommendations to customers based on preference, food pairings and special promotions.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Bartender/Server Trainer, 02/2000 - 11/2011 Six Flags, Inc. – Marietta, GA,
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Reduced inventory losses by creating new drink menu items to move older products.
Made product recommendations to customers based on preference, food pairings and special promotions.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Helped drive average ticket increases of 20% by upselling customers from shelf to premium brands.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Engaged in small talk with patrons to build rapport and earn repeat business.
Worked with management to plan and implement special events to boost customer numbers and profits.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Stocked bar with beer, wine, liquor and related supplies.
Prepared over 400 mixed drinks and poured wine, beer and nonalcoholic beverages for average of 200 patrons per shift.
Upsold customers from shelf to premium brands to help boost sales.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Collected and organized more than $2000 in gross revenue and tips on daily basis.
Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Prepared and served over 400 drinks per shift in high-volume fine-dining/casual environment.
Designed and implemented new cocktails to drive customer interest and sales numbers.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
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School Attended
Ashworth College
Mohave Community College
Northern Arizona University
Maricopa Community Colleges - Gateway Community College
