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Bartender/Server Shift Leader Resume Example

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CQ

BARTENDER/SERVER SHIFT LEADER
Summary

I am looking for a position where i can use my people skills, team building strategies, and contribute to a positive restaurant environment.

I have 10 years of restaurant experience.

I have been a server for 5 years and bartender for another 5 years. Detail-oriented Bar Back offering proven customer service skills, strong work ethic and fluency in Spanish and English. Experienced working banquets and large-scale events.

Skills
  • Team building
  • Friendly, positive attitude
  • PPE use
  • Decision-making
  • Troubleshooting
  • People skills
  • Project planning
  • Work ethic
Education and Training
High School DiplomaGeorge C MarshallCity06/2008
Experience
Westgate ResortsBartender/Server Shift Leader | Daytona , FL08/2018 to 03/2020
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Trained 3 new bartenders to increase knowledge of drink preparation and upselling techniques.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Hilton WorldwideBartender Apprentice | Coronado , CA07/2015 to 08/2018

As a Bartender apprentice, (or barback) i was in charge of making sure to cut all fruit for at least 2 hours of service.

refill all the bottles and beers, make sure what does go in the cooler and what doesn't.

bringing glasses to the bar and always put the beer glasses in the mini cooler.

Also, make sure to always have a bucket with sanitizer and a towel, to clean, disinfect and prevent spread of germs and microbes.

As a trainee, i was allowed ro serve beers and to practice in mixing cocktails.

having the knowledge that before serve any drink verify the costumer's ID.

i always make sure that the drink i give the costumer is the correct one and what they like.

one thing i love, is the costumer's face of satisfaction when i deliver, if the costumer is not happy, i'm not happy, therefore, i'm not doing a good job, or i have to improve my skills.

TerratronBarback | Mankato , MN05/2008 to 09/2010
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Checked patron identification and monitored guests to control service and limit over-intoxication.
  • Checked identification for each person purchasing alcohol.
  • Replenished bar glasses, garnishes and condiments.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Studied bartenders to learn recipes for different mixed cocktails.
  • Took food and drinks to bar and table customers.
  • Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
  • Maintained spotless, well-stocked bar organized and ready for any customer demand.
  • Offered product samples, answered questions and suggested products.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Greeted guests with friendliness and professionalism.
Great American BuffetFood Server | City , STATE02/2006 to 05/2008
  • Calculated charges, issued table checks and collected payments from customers.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Placed dishes, utensils and beverages on food trays for delivery to rooms and confirmed that individuals received ordered meals.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Set up tables and counters to prepare dining and serving areas.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are afew tweaks that could improve the score of this resume:

85Good
Resume Strength
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  • Word choice
  • Measurable results
  • Strong summary
  • Typos

Resume Overview

School Attended

  • George C Marshall

Job Titles Held:

  • Bartender/Server Shift Leader
  • Bartender Apprentice
  • Barback
  • Food Server

Degrees

  • High School Diploma

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