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bartender server manager hostess food runner resume example with 10+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Results-driven serving professional familiar with daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Reliable, customer service-driven team player with 9 years of restaurant experience and drive for performance in all areas.

Friendly Bartender with expertise in concocting cocktail drinks and alcoholic beverages. Familiarity with numerous drinking-making techniques. Capable of maintaining composure when under pressure and tending to [Number]-square-foot bar. Offering 9 years of experience in providing patrons with superior service.

Skilled [Job Title] motivated to enhance customer loyalty with exceptional service. Keep stations well-stocked, organized and ready for any need. Proficient in safe food handling, allergies and special dietary restrictions.

Established bartender with a flair for creating exciting and on-trend cocktails. Talented at developing world-class cocktail list and bar program.

Enthusiastic host with [Number] years of experience assisting guests in [Type] setting. Talented at welcoming guests, [Task], [Task] and [Task]. Willing to go extra mile to exceed customers' expectations.

Energetic Food Runner successful at interacting with people of all ages and personalities and experienced in working at upscale restaurants. Knowledgeable about [Area of expertise]. Offering a successful career history spanning more than [Number] years.

Adept [Job Title] with [Number] years of front-of-house and supervisory experience seeking position in a fine-dining or craft-cocktail establishment.

Skills
  • Proficient in mixology
  • Liquor, wine and food service
  • Anticipating guest needs
  • Health codes compliance
  • Effective customer upselling
  • Food safety understanding
  • Dish preparation
  • High-volume dining
  • Safe serving knowledge
  • Bussing expertise
  • Check payment processing
  • Table setting arrangements
  • Menu memorization
  • Maintaining glassware stock
  • Price memorization
  • Point of Sale (POS) system operations
  • Prompt table clearance
  • Outstanding customer service
  • Issue and conflict resolution
  • Extensive spirits knowledge
  • Cocktail list development
  • Basic accounting
  • Outgoing personality
  • Balancing the cash register
  • Restroom oversight
  • Cash register operation
  • Problem solving
  • Organizational strengths
  • Cleaning and sanitizing methods
Experience
12/2011 to Current Bartender, Server, Manager, Hostess, Food Runner North Italia | San Antonio, TX,
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Supported management by helping resolving customer service and food-related issues to maintain guest satisfaction.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Managed day-to-day operations, including supervision and assignment delegation.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
  • Inventoried food supplies to determine needs and replenish stations.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Calculated charges, issued table checks and collected payments from customers.
  • Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
  • Monitored dining area to assess server capacity and accurately estimate wait times.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Inspected restrooms for cleanliness and availability of supplies every shift.
  • Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
  • Reset tables between guests, including refilling condiments and wiping down all surfaces.
  • Answered telephone to provide establishment information and take party reservations.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Collected empty plates and glasses to minimize bussing requirements between customers.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Set up and decorated menu marketing boards with current specials information and drink features.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Cleaned tables and observed proper sanitizing techniques to prevent food borne illnesses.
  • Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
  • Prepared salads and appetizers to back up kitchen staff.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Pitched in to help by washing dishes, glasses and cutlery when the kitchen staff became overwhelmed.
  • Cleaned and restocked front counter areas, got change for register and checked server supplies.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Maintained tight financial controls with highly accurate daily registers.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Assessed risks in relation to vendors, manufacturers and suppliers to assist upper-level management.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Enhanced team member productivity by improving monitoring systems and motivational strategies.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
09/2019 to 12/2019 Server University Of Nebraska-Lincoln | Lincoln, NE,
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Upsold customers and optimized table-turns.
  • Promoted desserts, appetizers and specialty drinks.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
09/2008 to 09/2009 Medical Transcriptionist Scan Medical Services | City, STATE,
  • Consistently maintained accuracy rate for spelling and content.
  • Reviewed diagnostic and procedural terminology for accuracy.
  • Made corrections when needed to grammar, spelling and syntax.
  • Edited drafts originating from speech recognition software to eliminate errors and improve flow.
  • Reviewed diagnostic and procedural terminology for consistency with acceptable medical nomenclature.
  • Transcribed and edited reports from physician using a computer.
  • Translated medical jargon and short-hand data into correct terminology.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Recorded and filed patient data and medical records.
  • Strictly followed all federal and state guidelines for release of information.
  • Demonstrated fast and accurate typing abilities.
  • Efficient in transcription software, possessing ability and equipment to work from home.
Education and Training
Expected in to to | Nursing St Clair County Community College, Port Huron, MI GPA:
Expected in to to | General Studies Mott Community College, Lapeer, MI, GPA:
Expected in to to High School Diploma | North Branch High School, North Branch, MI GPA:

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Resume Overview

School Attended

  • St Clair County Community College
  • Mott Community College
  • North Branch High School

Job Titles Held:

  • Bartender, Server, Manager, Hostess, Food Runner
  • Server
  • Medical Transcriptionist

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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