Bartender/Server/Cashier/Shift Leader Resume Example
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BARTENDER/SERVER/CASHIER/SHIFT LEADER
Summary
Hard worker with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.
Skills
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Experience
Bartender/Server/Cashier/Shift Leader | 01/2013 to CurrentIpic Entertainment - Houston , TX
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Trained new bartenders, servers and cashiers while simultaneously doing day to day functions.
- Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
- Promoted customer safety by maintaining current list of available ride services for inebriated customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Answered phones politely and promptly, accurately recording and confirming food orders.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in three-compartment sink.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Server | 09/2018 to 11/2018Ipic Entertainment - Delray Beach , FL
- Calculated charges, issued table checks and collected payments from customers.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Server | 04/2017 to 08/2017Cheesecake Factory - City , STATE
- Operated POS terminals to input orders, split bills and calculate totals.
- Managed closing duties, including restocking items and cleaning my work station.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Partnered with team members to efficiently serve food and beverages.
- Promoted desserts, appetizers and specialty drinks.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Calculated charges, issued table checks and collected payments from customers.
Education and Training
W.T. Clarke High School - - City | High School Diploma2012
Certifications
- ServSafe Certified
- Coursera- Contract Tracing Certified
ServSafe
ServSafe is an educational program for restaurant staff that was developed by the National Restaurant Association to educate staff about food safety.
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Resume Overview
School Attended
- W.T. Clarke High School
Job Titles Held:
- Bartender/Server/Cashier/Shift Leader
- Server
Degrees
- W.T. Clarke High School - City | High School Diploma
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