Bartender/Server/Cashier/Shift Leader Resume Example Buffalo Wild Wings

BARTENDER/SERVER/CASHIER/SHIFT LEADER

Summary

Hard worker with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.

Skills

Bilingual (Spanish)
Team leadership and development
Anticipating guest needs
Safe serving knowledge
Outgoing personality

Courteous
Basic accounting
Able to stand for long hours
Service-oriented mindset
Organizational ability

Experience

Bartender/Server/Cashier/Shift Leader | 01/2013 to CurrentBuffalo Wild Wings - Hicksville, NY

Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Made product recommendations to customers based on preference, food pairings and special promotions.
Trained new bartenders, servers and cashiers while simultaneously doing day to day functions.
Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Operated POS terminals to input orders, split bills and calculate totals.
Managed closing duties, including restocking items and reconciling cash drawer.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Answered phones politely and promptly, accurately recording and confirming food orders.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in three-compartment sink.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.

Server | 09/2018 to 11/2018Texas Roadhouse - Deer Park, NY

Calculated charges, issued table checks and collected payments from customers.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.

Server | 04/2017 to 08/2017Cheesecake Factory - Huntington, NY

Operated POS terminals to input orders, split bills and calculate totals.
Managed closing duties, including restocking items and cleaning my work station.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Partnered with team members to efficiently serve food and beverages.
Promoted desserts, appetizers and specialty drinks.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Calculated charges, issued table checks and collected payments from customers.

Education and Training

W.T. Clarke High School - - Salisbury, NY | High School Diploma2012

Certifications

ServSafe Certified
Coursera- Contract Tracing Certified

ServSafe

ServSafe is an educational program for restaurant staff that was developed by the National Restaurant Association to educate staff about food safety.

Resume Overview

Companies Worked For:

Buffalo Wild Wings
Texas Roadhouse
Cheesecake Factory

School Attended

W.T. Clarke High School

Job Titles Held:

Bartender/Server/Cashier/Shift Leader
Server

Degrees

W.T. Clarke High School - Salisbury, NY | High School Diploma

Bartender/Server/Cashier/Shift Leader Resume Example

Resume Score: 80%

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