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Bartender/Server/Cashier/Shift Leader Resume Example

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BARTENDER/SERVER/CASHIER/SHIFT LEADER
Summary

Hard worker with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.

Skills
  • Bilingual (Spanish)
  • Team leadership and development
  • Anticipating guest needs
  • Safe serving knowledge
  • Outgoing personality
  • Courteous
  • Basic accounting
  • Able to stand for long hours
  • Service-oriented mindset
  • Organizational ability
Experience
Bartender/Server/Cashier/Shift Leader | 01/2013 to CurrentIpic Entertainment - Houston , TX
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Trained new bartenders, servers and cashiers while simultaneously doing day to day functions.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Answered phones politely and promptly, accurately recording and confirming food orders.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in three-compartment sink.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Server | 09/2018 to 11/2018Ipic Entertainment - Delray Beach , FL
  • Calculated charges, issued table checks and collected payments from customers.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Server | 04/2017 to 08/2017Cheesecake Factory - City , STATE
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Managed closing duties, including restocking items and cleaning my work station.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Partnered with team members to efficiently serve food and beverages.
  • Promoted desserts, appetizers and specialty drinks.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Calculated charges, issued table checks and collected payments from customers.
Education and Training
W.T. Clarke High School - - City | High School Diploma2012
Certifications
  • ServSafe Certified
  • Coursera- Contract Tracing Certified
ServSafe

ServSafe is an educational program for restaurant staff that was developed by the National Restaurant Association to educate staff about food safety.

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

91Good
Resume Strength
  • Word choice

Resume Overview

School Attended

  • W.T. Clarke High School

Job Titles Held:

  • Bartender/Server/Cashier/Shift Leader
  • Server

Degrees

  • W.T. Clarke High School - City | High School Diploma

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