Bartender Server Banquet Server resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA9XXX5609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Hands-on, friendly bartender successful at consistently delivering highest quality service. Fast and efficient worker capable of going extra mile to sell more and keep customers satisfied. Familiarity with numerous drinking-making techniques. Capable of maintaining composure when under pressure and tending to 15 seated bar, plus cocktail tables. Offering 6+ years of experience in providing patrons with superior service.
Skills
Outstanding customer service
Service-oriented mindset
Strong communication skills
Proficient in mixology
Dedicated work ethic
Sales techniques
Experience
05/2013 to 09/2019
Bartender/Server/Banquet ServerSelect Express & Logistics – El Paso, TX,
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Promoted products to customers to enhance bill totals with high-profit items.
Collected and polished glassware, keeping adequate stock for expected customer loads.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Trained new bartenders to increase knowledge of drink preparation and upselling techniques.
Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
Served plated dinners, buffet style dinners and passed hors d'ouevres for parties of 10 to 200.
Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
04/2011 to 04/2013
Certified Nursing AssistantStanley Black & Decker, Inc. – South, NC,
Monitored and replenished medical supply inventory, facilitating optimal availability for patient care.
Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
Documented activities and recorded information in EMR system.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Documented patient intake and dietary requirements and assisted with feeding.
Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Used mobility devices and lifting equipment to carefully and transport patients.
06/2008 to 12/2009
Engineering TechnicianSilver Birch Living – Kokomo, IN,
Collaborated with engineers, assisting with the testing of products.
Managed office duties, including ordering materials, organizing workspaces, answering emails and making phone calls.
Completed projects with senior engineers and offered personal insight.
Wrote engineering documentation, including standard operating procedures (SOP's)
Tested products and detailed any issues or malfunctions to senior management.
Followed all government and corporate work safety policies and regulations
Fostered and maintained collaborative professional working relationship with project leadership team and client.
02/2007 to 06/2008
ServerFlaver's Food And Spirits – City, STATE,
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Managed closing duties, including restocking items and reconciling cash drawer.
Prepared salads and appetizers to back up kitchen staff.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Education and Training
Expected in
: Exercise Science Bloomsburg University of Pennsylvania - Bloomsburg, PA GPA:
Expected in 06/2008
High School Diploma: Eliabethtown Area High School - Elizabethtown, PA, GPA:
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