LiveCareer-Resume

bartender pro shop attendant resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

History student pursuing history degree seeks internship/job opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success. Seeking job opportunities in the parks sector, with the goal of becoming a National Park Ranger.

Skills
  • Engaging with Diverse Customers
  • Strong Communication and Interpersonal Skills
  • Product Knowledge
  • Ability to Lift 40 pounds
  • POS Software
  • Store Policies and Procedures
  • Energy and Physical Stamina
  • Building Customer Relationships and Loyalty
  • Exceeding Customer Expectations
  • Sales and Promotions
  • Adaptable and Flexible
  • Safety and Cleanliness Standards
  • Excellent Written and Verbal Communication
  • Attention to Detail
  • Building Customer Loyalty
  • Customer Service
  • Payment Processing
  • Security Practices
  • Computer Proficiency and Microsoft Office
  • Creative Thinking
  • Honest and Ethical
  • Dispute Mediation
  • Relationship Building
  • Goal-Driven
  • Guest Services
  • Speech Clarity
  • Cash Handling
  • Decision Making
  • Time Management
  • Team Supervision
  • Basic Mathematics
  • Team Cooperation
  • Positive Customer Engagement
  • Reliable and Responsible
  • Friendly and Helpful
  • Team Leadership
  • Verbal and Written Communication
  • Honest and Dependable
  • Store Opening and Closing
  • Merchandise Recommendations
Experience
Bartender/Pro Shop Attendant, 04/2016 - Current
Tommy Bahama Dania Beach, FL,
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Communicated with customers about [Product or Service] offerings, including policies, restrictions and refund policies.
Server, 10/2019 - 04/2020
Bain Capital Public Equity, L.P. Boston, MA,
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Restocked tables, wait staff areas and order staging areas.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Made reservations for guests up to [Number] days in advance.
  • Presented menus to patrons, answered questions about menu items, and made recommendations.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Receptionist, 04/2013 - 03/2016
North Liberty Rec Center City, STATE,
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Processed payments and updated accounts to reflect balance changes.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered office phone and emails to schedule appointments, answer questions, and document information.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Greeted visitors and verified reasons for visit and appointment information.
  • Welcomed large volume of guests and improved overall customer service.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Conducted transactions, confirming patient information and processing according to standard protocol.
  • Worked with office manager to attain operational goals.
Education and Training
Bachelor of Arts: History, Expected in 05/2022
-
University of Iowa - Iowa City, IA
GPA:
Status -

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Resume Overview

School Attended

  • University of Iowa

Job Titles Held:

  • Bartender/Pro Shop Attendant
  • Server
  • Receptionist

Degrees

  • Bachelor of Arts

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